Andrea Humble Email and Phone Number

As Office Manager of this A/V software firm, my primary role was to serve as our customer’s main point of contact ensuring on-time completion of all project deliverables from inception to completion. In doing this, I handled all customer emails, contract documentation and payments. I managed all project details in our database and coordinated delivery dates with our Engineers and Programmers. In addition, I handled all incoming calls, made weekly bank deposits, managed accounts payables, handled monthly sales tax reporting, followed up on delinquent accounts, handled new employee setup, managed office supplies and made travel arrangements. I also assisted the President and CEO with various tasks as needed.

As Assistant to Business Manager of this Wellness Center within Duke University’s Health System, my main duty was to serve as Administrative support to the various departments housed in our facility. This included coordinating the logistics for weekly staff meetings, organizing and maintaining departmental personnel records, preparing and submitting all accounts payable receipts and invoices and reconciling all records to the monthly budget and maintaining appropriate documentation on all Outside Service Contractors. I was also responsible for the purchase of supplies and equipment and the coordination of timely repair of all office and facility equipment. In addition, I provided backup to both the Membership Representative and Financial Analyst during times of illness or vacation. During my time here I was able to restructure several areas of inventory maintenance by creating necessary spreadsheets and writing and implementing much-needed processes and procedures.

As Office Administrator of this IT firm, my main role was the daily maintenance of all Payables and Receivables. Entering this position with no accounting experience or training, I quickly learned Quickbooks and implemented a tracking system for all incoming and outgoing computer hardware and software. I was also responsible for bi-monthly time billing for all of our technician consulting hours. This was done using a separate web-based time billing system. In addition, I invoiced monthly for recurring phone, VoIP, internet and hosting services. As an IT company, we serviced our customers’ cell phone needs. I served as our company’s AT&T and Verizon phone activation representative. My other responsibilities included manning the front desk and phones as a receptionist, making daily bank deposits, processing all returns and shipments and acting as an assistant to the owner as needed.

As an Administrative Assistant to the owner of this financial firm, my main duty was to help in the preparation and follow up process involved in each client meeting. This involved running extensive reports using web-based financial programs as well as preparing detailed agendas for each meeting. I was also responsible for editing and mailing any client correspondence in follow up to these meetings. In addition to this, I answered all incoming calls and maintained our company calendar and client database and created and mailed our quarterly newsletter.

As an Office Administrator, I was responsible for creating and maintaining all listing and escrow files for twenty-five Real Estate agents. I created monthly calendars, scheduling agents to work daily shifts. I maintained our deposit check log as well as monthly income reports. During this time, I also took Real Estate Principles courses and obtained my California Real Estate License in order to coordinate escrow files as a Transaction Coordinator for the agents. I also learned various Real Estate software which I used daily in conjunction with Microsoft Word, Excel, Outlook and Publisher. In addition, I was responsible for answering all incoming calls using a multi-line phone system.

Working for this non-profit, faith-based organization, I was responsible for greeting and directing all incoming visitors and phone calls. I scheduled and coordinated monthly events in the community and managed the organizational calendar. In addition, I created and distributed monthly newsletters and mailings.