Andrea Jacobs Email & Phone Number

Oklahoma City, Ok, Us

Oklahoma City, Oklahoma, United States

Oklahoma, United States

Oklahoma City, Oklahoma Area

Oklahoma City, Oklahoma Area

Supported up to 300 employees during seasonPaycom software re-implementation of: ATS, Document Management, New Hire Tasks Lists, Learning Management, Benefits Administration, ACA tracking, Leave Accruals, Time Off Requests, and Personnel Action Forms. Ongoing administration of Paycom, data entry, audits and redesign of internal processes using functionality of Paycom system to meet business needs. Implementation of updates and system changes as rolled out by Paycom. Brought system utilization rate to 85% with a savings of approximately $11,000 per month in data entry.Annually processed 200 new hires- included background checks, drug tests, new hire paperwork, E- Verify, and trainingProcessed bi-weekly payrollConducted investigations and took necessary action as a result of the investigationAddressed employee relations issues, such as harassment allegations, work complaints, or other employee concernsConferred with management to develop or implement personnel policies or proceduresInterpreted and explained human resources policies, procedures, laws, standards, or regulations Provided management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issuesAdministered, directed, and reviewed employee benefit programs including Medical, Dental, Vision, Life Insurance, and 401K programs and ensured compliance with legal requirementsDeveloped methods to improve employment policies, processes, and practices, and recommend changes to management

Oklahoma City, Oklahoma

Supported 800 employees across 30 plus locations in the Oklahoma City metroAdvised on the interpretation of company policies and consistent application of policies Conducted investigations and took necessary action as a result of investigationsCoached supervisors on employee performance and attendance issuesAdministered Benefits- Medical, Dental, Life Insurance, Aflac, Flexible Spending, Vision, and 401K Interviewed managerial candidates and made recommendations for hireImplemented Applicant Tracking SystemAdministration of FMLA and Leave of Absence programMaintained employee information in Paycom software

Norman, Ok

Supported 500 employees across 21 locations in the United StatesAdvised on the interpretation of company policies and consistent application of policies Conducted investigations and take any necessary action as a result of the investigation Coached supervisors on employee performance and attendance issuesConducted orientation for new hiresCollaborated with four recruiters for recruiting of 20-40 open positions per month Worked on corporate projects to make the recruiting process more efficient Completed hiring process as well as process background and drug test for all new hires Taleo and Peoplesoft User

Norman, Ok

Assisted with career fairs and all other recruiting activitiesAssisted with an implementation user group when OfficeMax switched from Taleo to SAP recruiting module in the USTaleo and SAP UserSupported 290 employee’s in a retail call center environmentAdvised on the interpretation of company policies and consistent application of policiesConducted investigations and take any necessary action as a result of the investigationFacilitated exit interviews and suggest opportunities to senior management where we could make improvementsCoached supervisors on employee performance and attendance issuesProvided orientation to new hires on Human Resources related issuesRepresented organization at personnel-related hearings and investigationsHired employees and process hiring-related paperwork

· Trained in ADP HR Perspective/PC Payroll database design, structure, functions and processes.· Developed and implemented unused system capabilities, documented processes and procedures to ensure the accuracy, consistency and validity of the human resources data relating to all areas of human resources.· Identified data inconsistencies stored on 2500 employee records, planned and implemented multiple phases of data clean up.· Initiate discussions with other departments (operations, payroll, and accounting) to understand current and future demands and ensure that our systems integrate with and support these initiatives. Acquiring knowledge of multiple types of operational data with the desire to understand how the information is used by the business. · Created end-user help guides, process charts and trained end-users on system usage.· Assist end users in troubleshooting and solving system problems, through existing knowledge and interaction with ADP support. · Manage system security and access for new users. · Interact with report owners to establish/clarify their reporting requirements, develop reports and to schedule automation of reports (weekly, monthly, etc.).· Liaison between HR and Payroll department for system communication issues and gaps.· Build all reporting needed for EEO, AAP, contract bidding, month end and any external auditors needs.· Worked on implementation of Ultipro HR, Payroll, and Timekeeping software.

· Developed recruiting program, which successfully standardized procedures and enhanced office work flow, but was still flexible to fit individual needs of supervisors. Significantly decreased length of position openings by 90 days. · Developed Employment Branding concept including the new corporate careers section for website, recruiting literature, recruiting booth and job board postings to illustrate the environment, background, and benefits at Sonic. · Conducted recruiting for both non-exempt and exempt positions, and screened applicants based on job requirements. · Built relationships with statewide universities to attract new candidates and conducted presentations on resume writing tips to students. · Negotiated and managed contracts with temporary personnel agencies and recruiting firms.· Analyzed and created job descriptions for current and future positions.· Analyzed internal salaries and external market data and made recommendations for hiring, salary adjustments for employees, and budget planning of new positions for upcoming fiscal year. · Implemented a program to check in with new hires after 30 days of employment and answer any questions they may have as well as address any concerns in response to new hire turnover. · Coordinated project to select background-checking vendor, create policy, and implement in the corporate office. · Participated in selection and implementation team for an applicant tracking system. · Team member for the event planning committee participating in planning of monthly employee events as well as community projects.

· Maintained employee data in PeopleSoft (HRIS) for 500 employees and 600 contractor’s nation wide. · Prepared and reviewed all paperwork for entry to People Soft (HRIS) system. Tested future software releases and documented results. Team member for implementation of applicant tracking module.· Developed ad hoc reports using Cognos, PeopleSoft, and Crystal Reports.· Conducted recruiting for non-exempt and exempt positions· Created Access database to track applicants and provide easy access to information for compliance with affirmative action plan requirements and ensured all processes were compliant with company policies. · Verified and tracked I-9s · Tracked, ordered, and maintained office supplies and refreshments. · Helped with internship programs.· Supported team of four human resource professionals, assisted them with projects and general clerical support. · Provided information and assistance to managers and vice presidents. · Participated on March of Dimes committee.

· Responsible for recruiting, screening and interviewing personnel. Organization increased by 50 staff members. · Facilitated all new employee orientation sessions.· Utilized PeopleSoft (HRIS) software system for all paperwork entry and generating reports. · Processed bi-weekly payroll in PeopleSoft Time and Labor module for all employees and verified all payroll activities adhered to regulations and policies as dictated by the State of Kansas and the Kansas Commission on Veterans Affairs.· Recorded, monitored and audited timekeeping records. · Resolved all paycheck disputes and processed pay adjustments and refunds.· Reviewed sick and vacation leaves. · Administered enrollment of health insurance, life insurance, LTD, STD, retirement programs, savings plans and flexible spending accounts. · Assisted with workers compensation issues. · Audited and organized personal files, medical files, training files, I-9s, and licenses to ensure compliance and easily access pertinent information quickly.· Trained employee’s to use computers to access their paycheck and benefits information.