Andrea Anderson Email & Phone Number

Malvern, Pa, Us

Dallas, Texas, Us

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Toronto, Ontario, Ca

Docebo builds solutions that help people succeed in the corporate and enterprise world. We power learning experiences for thousands of customers around the world. I am currently serving as a Senior Project Manager Implementing SaaS solutions in the learning and development space.Key Highlights & Experience at Docebo:●Lead cross-functional teams, including UX, Engineering, Marketing, Sales, and Support, to deliver exceptional products during a client SaaS implementation●Own the implementation relationship between Docebo and the client partners ●Develop and Maintain a detailed plan encompassing all program disciplines●Clearly define requirements, scope, product gaps, and enhancements with process follow through●Monitor and present reports defining product progress, problems, solutions and KPIs to key stakeholders●Collaborate with cross portfolio strategy, operations, and development teams to solve complex issues and requirements needed to deliver on the committed objectives of the product●Evaluate team, program, and department metrics and make recommendations to leaders for improvements that align to desired outcomes.●Organize and lead alignment meetings with all stakeholders to monitor the status of the schedule and the management of any critical issues or blockers that may require escalations●Manage concurrent clients that vary in size and scope●Oversee lifecycles, from ideation and development to launch and iteration●Mentor and develop team members, fostering a culture of excellence and continuous learning

Malvern, Pa, Us

Frontline Education provides actionable insights through Human Capital Management, Business (ERP) and Student solutions to over 8000 educational organizations. I am currently serving as a Senior Product Manager Implementing SaaS for ERP and student solutions in the K-12 market.Key Highlights & Experience:●Worked collaboratively with the State of Texas on product updates that impacted school district funding and reporting.●Direct and Managed implementations and product management from discovery to project close●Participated in RFP process by providing Scope of Work estimates●Created and maintain baselines for scope and schedule●Gathered Requirements for product enhancements that would benefit all clients. Determined testing schedule and rollout schedule based on school year and state and federal reporting requirements.●Collaborate with cross portfolio strategy, operations, and development teams to solve complex issues and requirements needed to deliver on the committed objectives of the project.●Evaluate team, program, and department metrics and make recommendations to leaders for improvements that align to desired outcomes.●Managed concurrent implementation projects that vary in size and scope●Mentored team members.

Malvern, Pa, Us

●Work closely with K-12 education institutions, to successfully implement ERP and Student Information platform solutions.●Create and manage multiple project plans from inception to post-Go Live, acting as liaison between client and internal teams including development, product management, conversion, and client success. Closely monitor project progress in order to continue to meet software delivery goals.●Conduct on-site and virtual client visits to perform process analysis of current workflows in order to capitalize on current best- practice workflows, while also proposing workflows to maximize software utilization and efficiencies.●Develop and deliver client training through both virtual methods and onsite visits.●Gather client requirements and risks for client conversion and Implementation.●Provide scope of work for enhancement proposals and RFP's.●Identify and follow through on sales opportunities ●Act as client advocate to communicate and prioritize reported system/software issues and enhancement requests, balancing this advocacy along with understanding the business needs, objectives, and guidelines.

Georgetown, Texas, Us

● Create, maintain, and audit all student education records●Report accurate information to the state for school funding● Interpret legal documents for custody and child welfare●Ensure all high school students have a documented graduation plan●Assist Head of School, principals, and counselors with student issues as needed

Cupertino, California, Us

●Led and facilitated process improvement projects●Provided analytical framework used by the organization to make decisions●Managed direct employees●Developed project plans●Implemented policies, training, and advisory committees●Worked cross functionally with marketing, customer support, technical support to ensure client and sales team success