As the Business Development / Scheduler and Recruiter blended into one position for a State Wide Per Diem Medical Services Pool Agency I manage all RN, LPN, CNA, Med Tech and HHA interviews and coordinate their onboarding, orientation and shift schedules. Clients for whom I schedule shifts are in hospice, skilled, assisted living and long term care facilities.Key responsibilities in this position are:Advertising and updating job postingsWeekly Payroll and BillingCold calling potential caregivers for workStaffing new and existing nurses to open positionsProblem resolution and customer retentionMaintaining accurate records, reports and spreadsheets for the Executive teamDeveloping relationships with new clientsI have excellent communication skills both verbal and written and the ability to adapt to any new business environment.I have an outgoing personality and a great work ethic. I have over 15 years of successful business development experience, work extremely well under pressure and have a demonstrated ability to build successful business relationships.

Top notch, enthusiastic and self-driven with twenty plus years of marketing experience in the healthcare field. Skilled in Medicare, Medicaid Managed Care, Long Term Care, Veterans Aid & Attendance, Private Pay and Medicaid Waiver Programs.

Assists with the coordination and implementation of marketing strategies. Highly skilled at generating new leads, contacting decision makers and inspiring prospective business partners in the healthcare field. Experience includes working with the Agency for Persons with Disabilities, Medicaid Long Term Care, Diversion Programs and all Long Term Care carriers. Ability to deliver effective, motivating presentations.

Health at Home provides superior, private duty and skilled nursing to local residents in Palm Beach and Broward Counties. I answer all service inquiries and referrals and manage a caseload of clients. In addition to managing our direct care staff, I am responsible for marketing to potential referral sources, anticipating recruiting needs, interviewing, hiring and on-boarding all direct care staff. As a private duty manager for a national organization it is my job to ensure excellent customer service and quality home care service. I place strong emphasis on reliable delivery and coordination of client care, growth and development of private duty services and recruitment of qualified direct care staff. I manage a caseload of clients and direct care staff. Coordinate all client services. Assist in scheduling all new and existing clients. Answer all service inquiries, receive private duty referrals, capture electronically and follow-up on pending referrals. Provide face-to-face client needs assessment if necessary. Resolve or minimize problems by identifying them in their early stages. Proactively anticipate recruiting needs. Interview and on-boards all direct care staff.Actively seek to provide information regarding private duty services to clients, families, and all other potential referral sources.Promote/market to potential referral sources. Provide monthly health lectures within referral communities. Facilitate local marketing and recruiting events to build a strong presence in the community. Develop and foster strong relationships with clients, direct care staff and referral sources.Responsible for branch billing and accounts receivable. Responsible for the management of all personnel records. Track all renewable requirements for branch personnel. Maintain familiarity with all State and Federal Laws governing private duty home care services and follows those laws appropriately.

• Assisted the Director of Market Development with all company sponsored events. Played a key role in promoting the grand-opening of the new free-standing VITAS Life and Community Center in Delray Beach. Was responsible for inviting VIPS including the Mayors of all local districts and many hospital executives and community leaders. Worked tirelessly for one year on every detail to make sure the grand-opening was a success. • Provided executive-level administrative support to the Director of Market Development, the Associate Director of Market Development and twelve direct reports• Created and maintained documents, reports, spreadsheets, presentations, confidential correspondence, daily, weekly, monthly and yearly sales figures which were used by senior management to track and adjust business development goals• Assisted in preparing corporate quarterly reports for General Manager and Regional Manager• Maintained records of all in-services for licensing fullfilment to keep in compliance with state regulations• Worked in conjunction with sales team to conduct community education seminars and other community events in an effort to maintain a strong presence in the community• Organized and prepared for all marketing monthly sales meetings• Ordered and maintained all promotional items and collaterals for the marketing department while staying within corporate budget guidelines• Worked with vendors to obtain best possible combination of quality, service and price• Prepared all marketing sponsorship and charitable event documents for senior management • Assisted the Directors of Market Development with scheduling and execution of all marketing events in Palm Beach County• Oversaw the selection of meeting venues for educational events, in-services and corporate marketing functions• Obtained catering quotes for all sales meetings and events, secured contracts with food vendors while working within corporate guidelines.

VITAS HME SOLUTIONS –National Hospice CompanyNovember 2009 – December 2014VITAS Innovative Hospice Care provides end-of-life care for adult and pediatric patients with life-limiting illnesses. We work with patients and families to provide comfort and preserve dignity in the face of terminal illness. We offer comprehensive hospice services, including pain and symptom management, emotional and spiritual support for patients and bereavement support for families.Part of a compassionate team that provides medical equipment for patients in a home setting or a skilled nursing facility. Troubleshoots hi-tech respiratory and medical equipment over the phone, eliminating costly technician visits. Works cohesively with medical professionals, skilled nursing facilities, hospital staff, directors of nursing, administrators and caregivers.