Andrea Grossman Email & Phone Number

New York City

Paris, Île-De-France, Fr

Paris, Île-De-France, Fr

As a Change Enablement Manager, I play an important role in helping leaders accelerate behavior change when it comes to transforming business strategy, technology, and culture. I manage client projects and work streams, lead the development of critical client deliverables and contribute to building the future of our firm.

Change management and business transformation consulting

Newark, New Jersey, Us

Prudential Financial, Newark NJ 2014 – PresentVice President, Change Management (2018 – Present)Lead change management efforts on a multi-year service initiative supporting the enterprise growth strategy to deepen customer engagement by creating a “best in class” customer experience while accelerating service efficiency• Drive stakeholder engagement and adoption through communications, training and reinforcement strategies• Lead a cross business unit network of change management and communications professionals to drive alignment

Newark, New Jersey, Us

Vice President, Strategy and Planning (2018) Served as member of a select scrum team that developed a new way of thinking and working across the organization to enhance business outcomes; drove organization-wide adoption• Contributed to creation of agile transformation office to drive agile adoption on high priority growth initiatives• Facilitated Google Ventures Design Sprints to address business-critical business issues through rapid design, prototyping, and testing ideas with customers

Newark, New Jersey, Us

Vice President, Change Management (2014 – 2017)Led teams driving change as part of a multi-year, multi initiative cross-business program focused on achieving efficiencies, profitable growth and improving customer experience • Translated strategic direction into action plans in highly complex businesses and functions• Assessed leadership sponsorship and change competencies; providing coaching to strengthen impact• Established trusted relationships and coached senior executives to become better change leaders• Secured and sustained work in Finance through a direct charge back model• Developed organization’s change methodology. Respected as a thought leader building change capability across the enterpriseSupported diverse corporate initiatives including: • Asset Management Finance Reorganization• Robotics Process Automation• Sourcing and Procurement Transformation• Finance Shared Services Creation• Deterministic Projection Capabilities (SIFI)• Marketing Process Effectiveness

New York, Ny, Us

Developed and executed change management strategy to create a global technology and operations hub in Raleigh, NC including relocation of 1200 employees• Identified need for and led Knowledge Transfer efforts for impacted associates over a 3-year period. Developed and administered training to onboard new associates • Developed and executed strategy for company’s first global platform facilitating communication and collaboration for 70,000 associates in 55 countries; the framework achieved 90% employee satisfaction, achieved business results without disruption and became the enterprise change management standard: - Conducted stakeholder assessment and change impact analysis- Established and aligned a global network of change agents on scope, strategies and tactics- Developed and deployed a tactical change management playbook to support the execution of change management activities worldwide- Built a global training platform and developed communications to support implementation- Implemented model to enhance associate adoption, accelerate learning curve and mitigate disrupt

New York, Ny, Us

After a leadership shakeup that left IT without an Enterprise CIO, was selected to facilitate their transition to a self-organized, cohesive leadership team. Drove development of new organization’s strategy, shared leadership objectives and organization’s mission and vision. Led rebranding efforts

New York, Ny, Us

Revamped the sales incentive function across multiple lines of business impacting 10,000+ sales representatives and 50+ agencies by consolidating the function, eliminating redundancies, improving quality and greater alignment with business objectives• Reduced expenses by 17% while increasing satisfaction of sales management and representatives• Planned and delivered nine recognition conferences annually with focus on business content to facilitate professional development and networking with MetLife’s CEO, business heads, and executive leadership as well as top producing sales management and representatives

New York, Ny, Us

Served as right hand to the Senior Executive Vice President and Chief Administrative Officer. Managed day-to-day operations related to administration, business strategies, special projects, speaking engagements, preparation of briefings for meetings, wrote presentations.

New York, Ny, Us

Established and managed the Financial Systems Project Management Office, providing oversight of the monthly financials and project health reporting.