Keri Miller, Csm, Cspo Email & Phone Number

• Capital Markets - Process Transformation
• Project/Program Responsibilities & Deliverables:o Standardized process learning guides and training modules for Equities global system o Created user experience process documentation with recommendations to.

Charlotte, North Carolina Area

• Enterprise Risk –Risk Mapping
• Project/Program Responsibilities & Deliverables:o Coordinate with PMO to execute regulatory tasks created to adhere to Article V, OCC Consent Order focused on Part 12 CFR Part 30 Heightened Standardso Address ongoing.

Charlotte, North Carolina Area

• Credit Risk – CECL Implementation
• Project/Program Responsibilities & Deliverables:o Serve multi-functional support role providing project management coordination as a liaison between the PMO and business partnerso Support CECL program to create and.

Charlotte, NC

• International Wholesale- Business Systems Consultant, User Experience
• Project/Program Responsibilities & Deliverables:o Responsible for receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating to the other IT.
• Ensure testing needs are adequately addressed in these documents
• Escalate issues requiring management attention to stakeholderso Coordinate Defect meetings with PMO and downstream partnersDirect Managed Accounts, Wealth Management Services - Project Coordinator
• Project Management & Coordination:o Build and maintain excellent relationships with Core, Steering and Executive level partners to achieve short-term execution goals that provide foundation to the long-term strategic.
• Assist in documenting project phases and creating summary reports for company management

Charlotte, North Carolina, United States

• – CX & Digital Transformation (Company Rebrand), Business Analyst
• Project/Program Responsibilities & Deliverables:o Conduct research, gather information to understand the needs of the cliento Create a wide variety of business deliverables to propose/communicate observations.
• Project/Program Responsibilities & Deliverables:o Conduct market research and information gathering to understand the needs of the client
• Expert in simultaneously handling various project activities to include: information gathering, analyzing data, documenting business process flows and defining fluency between different business systemso Provide status.

Charlotte, NC

• Government and Community Relations Group: Responsible for the support of community endeavors through the Wells Fargo Foundation; executed wide range of project support, and administrative processes related to the.
• Assured deliverables were on schedule, tracked activities of 112 Community Affairs Managers to meet deadlines
• Effectively communicated with all levels of the management, including senior-level executives
• Managed team of 10 interns for “Millennial Spending Power” internal case study

Master Of Business Administration (Mba), International Business

At American InterContinental University (AIU), our mission is to provide for the varying educational needs of a culturally diverse and.

Bachelor Of Science (Bs), Marketing And Professional Sales

Activities and Societies: American Marketing Association, VP of Advertising and Awareness; SIFE (Students in Free Enterprise); Ladies of.