Andrea Lodigiani Email & Phone Number

Raleigh, North Carolina, US

Toronto, Ontario, CA

I served as the Director of Customer Success, leading a dedicated team focused on driving exceptional outcomes for midmarket and enterprise customers.Implemented strategies that increased weekly active accounts by 20% and improved product adoption by 22% in 6 months through standardized success plans, business reviews, and customer engagement playbooks..

San Francisco, CA, US

During my time at Insightly, I progressed from Senior CSM to Director of Customer Engagement. In this role, I led efforts to boost adoption, usage, and value realization for the company's multi-product platform.I crafted and managed customer engagement programs, covering onboarding, training, and continuous support. By prioritizing customer feedback and.

San Francisco, CA, US

During my tenure at RecruitLoop, I pioneered the implementation of the company's inaugural customer success strategy as their first Customer Success & Key Accounts Manager. Steering a portfolio of over 50 clients, I championed personalized approaches, serving as the primary advocate for customer inquiries and escalations. In shaping strategic alignments, I.

Concord, CA, US

As a co-founder of SaaScend, I led the charge in account management and company operations, driving our vision forward with passion and precision. At the intersection of marketing consulting and SaaS solutions, I navigated the complexities of client relationships and operational excellence, ensuring seamless interactions and delivering tangible value with.

-Responsible for creating engaging and revenue-generating integrated campaigns for Jaguar, Land Rover, Bentley, Lamborghini and Lotus of the Bay Area-Created relevant and effective marketing strategies that increased vehicle leads by 100% across all brands-Designed and managed website and social media outlets leading to a 300% increase in Facebook.

Assisted the marketing manager for Oakland City Center with duties ranging from manning the Facebook account and online news releases to assist in weekly events in OCC Plaza aimed to enriching the local retailers, raising money for local causes, and increasing patronage to the stores and restaurants. I worked with other local businesses and organizations.

Berlitz Language Institute is a world renowned language center. I taught both private and group English lessons to professionals from major companies in Montevideo, Uruguay, including MercoSur, the political and economic union organization of various South American countries.

Estudio Couture is a Communication agency that focuses on global fashion and design in Montevideo, Uruguay. I assisted with online marketing and event coordination for a campaign for Manos del Uruguay and another one for Montevideo's fashion week, MoWeek. I participated in brainstorming meetings, assisted in concept design and event coordination.

Montevideo, Montevideo, UY

The University of Montevideo is an independent university I attended while living in Uruguay. I was hired in their Office of International Relations to assist with a marketing campaign to revamp their international programs. My responsibilities included English- Spanish translations, brainstorming with other faculty members from various departments.

Montevideo, Montevideo, UY

Sudy Digital is the creator of the widely popular Spanish women's health and leisure website, Animo de Mujer. I assisted with the development, implementation and managed of an English market equivalent. Duties included conducting market research, Spanish-English translating, brand management, social media marketing and content writing.

Chicago, IL, US

After working one year as an after-school program counselor, I returned to the YMCA as an Assistant Site Supervisor for the PrimeTime Afterschool Program. My duties included educational and recreational programming, implementing corporate and local procedures, and supervising the daily operations of an afterschool program for 100+ elementary school.

IndieFest is an annual music and art festival that highlights independent artists from around the world as part of the non-profit organization Results. My first year with IndieFest was spent as an Intern, assisting with event organization and execution. I was responsible for social media communication, fundraise cold-calling, pitching to potential.

IndieFest is an annual music and art festival that highlights independent artists from around the world as part of the non-profit organization Results. My first year with IndieFest was spent as an Intern, assisting in the organization and execution of the event. I was responsible for social media communication, cold-calling, pitching to potential investors.

Bachelor Of Arts (Ba), Communication, Journalism, And Related Programs

Communication And Media Studies

Spanish Language And Literature

Spanish Language And Literature

Education record