▪️ Processed student employee transactions, including Federal Work Study positions, through HR Front End by reviewing I-9 submissions, submitting E-Verify cases, and updating necessary information into Banner Administrative Pages▪️ Conducted employment verifications for phone, email, fax, or in-person requests while meeting confidentiality policies▪️ Completed weekly Handshake job posting audits to verify information compliance with university policies▪️ Resolved student and department inquiries via phone or in-person communication by explaining services, polices, or directing to applicable offices

▪️ Maintained online training academy by adding new courses, archiving outdated courses, and monitoring employee progress▪️ Assisted with updating and verifying employee benefits information in third-party vendor database▪️ Supported new hire orientation by greeting and directing new employees and facilitating a training presentation▪️ Facilitated internal recruitment fair by preparing materials and sending email reminders

▪️ Scheduled weekly check-in meetings with 10 students by viewing members’ availability to discuss task needs, event updates, and set weekly task goals to effectively plan an outdoor vendor market at UIC campus▪️ Contacted 29 small, local Latinx business owners through Instagram, email, or website to recruit for outdoor vendor market resulting in 13 vendor attendees ▪️ Greeted vendors and facilitated set-up and clean-up to ensure event commenced and ended at scheduled times resulting in students learning about and supporting small, local Latinx businesses

▪️ Built relationships with students by checking-in with girls prior to programming and listened empathetically to school concerns while problem-solving defiant behaviors with behavioral-based techniques ▪️ Coached 10-20 elementary and middle school-aged girls about leadership and wellness topics through in-person workshops and activities ▪️ Refined leadership curriculum by reviewing weekly activities and provided feedback to ensure topics were relevant for teenage population ▪️ Collaborated with 4 peers to devise and implement a fundraising plan to support the Anti- Cruelty Society which included delegating tasks, identifying a target goal, and outreaching businesses for financial support ▪️ Designed fundraising marketing using Canva and posted to several social media accounts to raise awareness while conducting phone calls to family and friends for a $264 profit ▪️ Attended professional development seminars throughout the academic year to enhance leadership skills

▪️ Outreached potential customers via phone in English and Spanish to discuss various insurance estimates and encourage purchase▪️ Provided detailed information about insurance products and answered customer questions in a respectful and efficient manner