Andrea Leone, Mlis Email & Phone Number

Medford, Oregon Area

o Planning and execution of weekly programming for the Teen Library Headquarters and other branches in a fifteen-branch system.o Use of Integrated Library Systems (Leap, Polaris, KOHA, Bibliocommons OPAC, and Aspen Discover Layer)o Reference and Readers advisory for patrons of all ages in-person and remotely.o Teen Library Instagram account co-creator and operator.o Teen Advisory Group Leader.o Supervisor of 10 rotating teenager volunteers.o Supervisor of 3 staff members.o Selection, purchasing, and weeding of Young Adult materials throughout the system.o Experience in the Reference, Teen, and Children’s departments on a supervisory level.

Medford, Oregon, United States

o Committee member for the 2018/2019/2020 Medford Comic Con.o Lead of the Sponsorship and Donation committee for 2018 Medford Comic Con.o Co-lead of the Workshop committee for the 2019 and 2020 Medford Comic Cons.o Collaborated with company partners to develop and actualize strategic plans to advance company's mission and objectives and promote revenue, profitability and growth.o Execution of multiple day events for an average of 20,000 participants.

Ashland, Oregon Area

o Executed all reference desk duties; answering phones, keeping calendars for programming and meeting spaces.o Mastery and daily use of Microsoft Suiteo Use of Integrated Library Systems (Leap, Polaris, Aspen, KOHA)o Planned, coordinated and executed events.o Directed patrons to desired library resources, reference items and equipment.o Compiled and maintained circulation, material and equipment records.o Use of library and scholarly databases to locate necessary information.

Medford, Oregon, United States

o Planned and executed weekly programming for the Teen Library Headquarters of the fifteen-library system.o Mastery and daily use of Microsoft Suiteo Use of Integrated Library Systems (Leap, Polaris, Aspen, KOHA)o Readers advisory for patrons of all ages.o Created and operated Teen Library social media accounts.o Directed patrons to desired library books, reference items and equipment.o Compiled and maintained circulation, material and equipment records.o Used library and scholarly databases to locate necessary information.

Roseburg, Or

o Process and record new insurance policies; maintain operational records.o Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.o Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.o Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.

Ashland, Or

o Execution of all front desk duties; answering phones, keeping calendars for executives, preparing agendas for meetings and preparing schedules, etc.o Planned, coordinated and executed events – Oversaw the planning and execution of logistics and operations for private meetings, conferences, road/trade shows and special events.o Maintenance of social media presence for company lifestyle blogo Ordering of company office supplies for upwards of 90 people

Roseburg, Oregon

o Managing cashier schedules and work environment, money count and deposits, some technical supporto Managing a staff of twenty or more cashiers daily.o Intermediary between customers and upper managemento Settling of complaints and difficulties with customer experience.o Keeping promotions and signage current.o Processing and following up on orders, both in store and online.

Roseburg, Or

o Learned to handle specialized service orders.o Developed strong time management skills.o Mastered my customer service and interpersonal skills through public relations.o Keeping promotions and signage current.o Organization duties for closing of store

Master Of Library & Information Science (M.L.I.S.), Library And Information Science

Bachelor Of Arts, English Literature

Transfer, English Language And Literature, General