Andrea Mok Email & Phone Number

Vancouver, BC, CA

Vancouver, BC, CA

Vancouver, BC, CA

Vancouver, BC, CA

As a contract People Advisor, I joined the team to support and execute on an organizational change management project, and be one of the business partners for the Sales Center client group (for all brands, ~250 team members between Vancouver and Toronto).Experience:- Front-end HR support for Sales Center group: coaching managers on how to handle.

Vancouver, BC, CA

Key advisor to the CEO on all People matters. I design and implement the necessary processes, approaches, and communications to further enhance the team member experience at BC Tech. Using data and analytics to make strategic recommendations and decisions.I continue to lead all things People Ops including: full-cycle recruitment (FT and Coop/Intern.

Vancouver, BC, CA

Took on a new role that focused on People initiatives. Managed, implemented, and improved programs and processes.

Vancouver, BC, CA

Transitioning to the Finance & Ops team gave me the opportunity to focus on People & Culture initiatives and learn more about the accounting and finance side of the organization.

Vancouver, BC, CA

As part of the Talent team, I provided support on both internal and external Talent initiatives.Internal:- Took over management of personnel files, team member on boarding and off boarding, recruitment, and team celebrationsTalent Hotline:- Helped member companies solve various HR related issues by connecting them to an expert or sharing best.

Burnaby, BC, CA

• Knowledge in the course material was important in this position, but just as crucial was being a TA that was approachable to the students. I repeatedly encouraged my students to reach out if they needed additional help.
• Organized test marks and grades of 90 students using Excel in an accurate and timely manner
• Handled exam answer keys, test marks, and confidential matters with extreme care to ensure fairness amongst all students
• Teamwork was required during exam marking to ensure consistency - TAs needed to work together to agree on an acceptable standard for written answers

Vancouver, BC, CA

• Working at an agency with few departments allowed me to take on many roles and provide support in a variety of ways. This position focused mainly on front-office operations and bookkeeping, but I also participated in.
• Managed applicants on recruitment software (Resumator) ensuring up-to-date statuses
• Coordinated interview times between candidates and department heads; managed all other communications with candidates
• Conducted preliminary phone screens for short-listed candidates
• Maintained proper documentation of employment records, health benefits, vacation/sick days, access codes, and expense reimbursements
• Drafted employment offers, NDAs, and employment contracts for new hires

• Experience:
• Built positive relationships with customers and patients by understanding their needs and providing exceptional customer service
• Performed preliminary examinations and assisted in other procedures as required
• Educated patients on the proper use of contact lenses, trifocal lenses, and the functionalities of other products
• Assisted in the screening, interviewing, and selecting of OAs
• Recorded company invoices and receipts, ordered products from different manufacturers, and referred patients to ophthalmologists

Bachelor’S Degree, Human Resources Management And Services

University Transfer