Andrea Nance Email & Phone Number

Greater Seattle Area

Implemented airfield safety procedures to ensure a safe operating environment for personnel and aircraft operation.Accountable for all Internal Control Audits which included sales, vendor contracts, employee ticketing and transactions. Managed monthly budget of 600,000.00.Directed and managed all systems and issues affecting flight schedules while preserving passenger comfort, satisfaction, safety and wellbeing. Oversaw over 100 employees and vendors to meet and adhere to all FAA, TSA, OSHA and DOT requirements along with company procedures. Required to oversee that all employees met and maintained compliance on all required training and recurrent training modules. Built professional working relationships with Port of Seattle.Designated Chairperson for the Safety Action committee administer Accountable for familiarity of IAM and CWA Collective Bargaining AgreementsDirect investigations to verify and resolve customer or shipper complaints.Investigate air accidents and complaints to determine causesAssist in responding to aircraft and medical emergenciesMonitor the arrival, parking, refueling, loading, and departure of all aircraftDeveloped created and identified symptomatic problem areas with the leadership skills of current Ramp Leads. Results embraced by senior management and Training department for implementation.Volunteered to collaborate with other region managers to hone the skills of Emergency Response plans for local stations in the region. Implemented quarterly drills to enhance knowledge and skills of region and personnel.Created a local culture of safety, environmental, and risk management principles. This reduced our OJI levels down 30%.Created viable fluctuating schedules for all personnel to achieve and maintain financial goals.Developed and implemented a manager Cargo audit review, entailing monthly procedure and system requirements