Andrea Ortega Email & Phone Number

Melbourne, Fl, Us

Boston, Massachusetts, United States

Over the four years of being with JetBlue, I was based in LGB, LAX, and BOS. In 2021, I became a part of the Mint Cadre providing high levels of personalized customer service as an Onboard Lead. As a flight attendant, we are not only responsible for the hospitality within the cabin, but fully fulfilling the JetBlue values of safety, caring, integrity, and fun at all phases of flight.

Long Beach, Ca

I was given the opportunity to help coordinate a seasonal store launch in Long Beach, CA. Not only aiding in the oversight of retail operations, employee development as the 'Director of Thoughtfulness' was my main objective. Training, onboarding, and being apart of the hiring team were also key components of my role. By creating deep connections with the community, we planned several events to market to the greater Long Beach area, which amplified our financial goals.

Honolulu, Hawaii

Honolulu, Hawaii

Orangetheory Fitness uses scientifically proven concepts to push your body to do its best. Participants complete intervals throughout the hour training session. This workout helps build strength, increase energy, surpass workout plateaus and tone and shape your body like nothing else. Responsibilities of the role included: Leadership and management skills to create a positive, successful environment, event support, management of projects and promotions, enforced expectations for Lifestyle Advisor team and follow through with the consistency of the processes, and accurate reporting assigned by management while providing superior customer service.

Walnut Creek, Ca And Honolulu, Hi

San Francisco Bay Area

Supported in the operations of the Sutter Health Research Enterprise system level office, Research, Development and Dissemination (RDD), which includes budgeting, invoicing, contracting, communications, and employee engagement. Aided in the facilitation of development, implementation, and evaluation of technical applications and procedures to launch the Sutter Health Biobank and Strive Study, assuring alignment with business plan and performance objectives. Achievements and Recognition:-Implemented a department newsletter that highlights achievement, recognition, and current work done as well as monthly seminar series in which different teams can highlight work they are doing with the rest of the office-Participated in the facilitation of employee engagement conversations based off of Sutter Health's Experience of Work" survey and worked to create and implement action items-Aided in selection process for Sutter Health's President Award 2016, which awards special project that brings teams together to improve quality, affordability, service or personalized care with $100,000 in funding to help spread their project system wide.

San Diego And San Francisco Bay Area

First responder to HR generalist needs for the Seattle, San Francisco Bay Area and San Diego Delivery Stations of Amazon Logistics up to and including compliance, labor tracking, timekeeping, recruiting coordination, on boarding, payroll, and more.Assisted internal customers with benefits and orientation, completed employment and payroll verifications, maintains several spreadsheets, created and uses reporting to monitor compliance for hourly associates, solved employee issues with leadership and available resources, aids in the recruitment and hiring process to backfill and maintain proper headcount, published and maintained region and site rosters to ensure contracted worker headcount accuracy supports business needs, sent welcome communication to new hires is their direct liaison for on-boarding into position, and responded to all other duties and responsibilities as assigned.Achievements and Recognition:-Facilitated employee recognition event across all 21 Amazon Logistics North America locations for Prime Day and Peak (Holiday Season)-Aided in the recruiting coordination of 116 Assistant level positions for Amazon Logistics North America helping schedule 256 internal interviews that lead to 58 hires over a three month time span.-Created standard communication to be emailed to those starting in Assistant level positions about their New Hire Orientation process as well as a standard poster used to display HR contact information in all North America locations-Developed Staffing tracker to monitor the progress of staffing needs for Assistant level positions

Hesperia, Ca

Point of contact between Target Corporation and a $55+ million dollar store with 200+ employees, 18 supervisors, and 7 executive managers on all HR areas including staffing, compensation, benefits, performance management, employee relations and talent developmentLead a team to drive store operations, creates a fast, fun, and friendly culture by hosting store events with a $27,000 recognition budget, handled different types of Leave, Disability, Workers Compensation, and Unemployment cases, owned hiring and training of team members while engaging and developing the current team, managed whole store annual performance evaluation and merit process with a budget of $72,000, enforced policy by documenting coaching’s and corrective action up to and including termination, Responsible for meeting payroll daily to yearly goals through key scheduling practices, monitored meal, minor, and termination compliance metrics to combat legal risk, analyzed key store performance metrics to strategize the best way to drive for improved results, and provided leadership to all store functions and operations problem solving high scope situations. Achievements and Recognition:-Managed and developed 3 new team members to learn all the core HR processes-Organized numerous community events that totaled 1,900 volunteer hours exceeding store goal by 1,200 hours-Recognized among other new in role executives for impacting Team Culture within the first 90 days in position-Promoted one Team Member to Team Leader and participated in sharing talent in the district-Newest member of the district recruiting team; Participated in Campus Recruiting presentations

Fontana, Ca

Learned key skills to become effective leader, strategized to manage operations of a $50 million dollar store with 200+ team members, and created an amazing work environment while practicing key human resources policies and practices.