Andrea Reliford Email & Phone Number

Evaluate participants for appropriateness of enrollment based on WIA objectives and level of service delivery. Conduct labor market research to match customers’ skills to appropriate employment.Monitor services and expenses for Veteran, WIA Adult, Dislocated Worker, and Special Projects Programs. Outstanding case management and client engagement.Develop.

Determined eligibility for SNAP, Medicaid, OAP, LTC, and TANF public assistance programs.Assisted customers with completion of applications.Processed changes within mandated deadlines in CBMS system.Verified client information utilizing CUBS, SVES, BENDEX, SOLQ, SAVE, and The Work Number. Audited files and reconciled discrepancies. Uploaded applications.

Prepared reports and financial data, trained and supervised other support staff, and developed customer relations.Administered and allocated funds from budget to contractors and vendors.Coordinated purchasing and operating the food pantry for homeless, seniors, and at-risk populations. Facilitated Self-Sufficiency groups. Developed continued community.

Administered, trained, educated, and disseminated information to all employees on Human Resources policies, procedures and programs. Managed the recruiting process from requisition to hire ensuring that pre-employment hiring requirements were met. Processed employee information in the HRIS systems as well as report writing. Maintained W-9 forms and.

Administered the Section 8 Housing Choice Voucher program for over 5,000 clients. Determined eligibility within agency policy and guidelines. Executed administrative duties pursuant to the Federal Regulations. Implemented Family Self-Sufficiency Program resulting in sustainable employment. Discovered over $12,000 in under reported income within one month.

Administered the Section 8 Housing Choice Voucher program in coordination with a working managers group. Determined eligibility in compliance with policies and procedures. Developed Family Self-Sufficiency Program resulting in 100% completion and job retention.Read, interpreted, and applied Federal regulations and housing authority policy. Retrieved.

Bachelor'S Degree, Business Administration

Sociology