Heather H. Email & Phone Number

Centennial, Colorado, United States

Case Management in WIOA Young Adult program, mentoring young adults aged 14-24 to develop career goals and then obtain the skills, experience, and education needed to reach those goals.

Greeley, Colorado, United States

• Deliver leadership, oversight, management, and supervision of the day-to-day operation of the agency, ensuring it is promoted positively and accurately through client interactions, public contact, and community engagement• Plan, develop, promote, and evaluate initiatives, programs, events, and services to veterans and their families• Direct and supervise the development of digital media communication and program materials of community events and veteran resources• Provide direction and supervision to assigned staff and volunteers, including work schedules, job responsibilities and tasks, and staff development• Assist Executive Director in grant writing to obtain funding for administration costs and programming needs• Utilize Microsoft Office applications on a daily basis to design, create, and maintain forms, reference materials, databases, and training resource materials

Greeley, Co

• Coach students and recent alumni individually in professional development and opportunity search with a focus on career development including career topics; resume, cover letter, interviews, job search, networking, and career exploration by using reflection, identifying transferrable skills, and creating plans for career goal focused experiences• Keep accurate log notes in electronic database that reflects the discussion, additional documentation needed, and essential information conveyed to students and manage appointments using Handshake• Present Career Services topics across campus and in the community to groups of up to 60 students• Provide feedback on resumes and cover letters via email to meet needs of diverse student populations• Coach students how to use online tools for career exploration

Greeley, Co

*Developed web-based training materials for Student Affairs offices writing Student Learning Outcomes*Managed complete project plan from inception to completion*Researched trends at a variety of higher education institution types*Established networking with similar functional areas at other institutions*Adapted training materials to meet needs of a variety of functional areas*Integrated CAS Learning Domains

Greeley, Co

• Provide direct service to students in a one-stop environment in person, on the phone, and through email in all processes related to enrollment, registration, records and entry-level financial aid independently and as part of a team utilizing student information system (Banner), customer relationship management system (Recruit), and DegreeWorks and train incoming staff as necessary• Address students’ complex problems based on applicable policies, standards and guidelines for students, staff, and faculty for all campuses while following college, state, and federal policies and procedures and using judgement to determine if issues have an immediate solution or require a referral to another person or department • Manage advising schedules and create pre-advising status update process for students in Allied Health degree programs to improve effectiveness and efficiency of advising appointments• Initiated and completed revision of graduation application process to provide more of a case management method of advising students in their degree progression to improve graduation rates with collaboration and partnership with Registrar and Academic department chairs• Assess students’ program completion, advise students of appropriate action in resolving program completion deficiencies, obtain necessary documentation and procedures followed for proper certification and manage others involved in the graduation process• Evaluate prior college-level coursework from accredited institutions of higher education to determine transfer credit applicability to programs with accurate notes in electronic database and communication of results with students• Serve on Inclusiveness Council to advise college leadership on strategies to improve diversity and inclusion on campus

Greeley, Co

• Provide specialized academic advising to students on an ongoing basis (entry, progression, through completion) for special population students• Assist students in selecting courses and combinations of courses that reflect unique needs • Explain applicable policies and procedures to students and refer students to other offices on campus as needed• Interpret assessment scores and place students into correct courses for selected program of study