Andrea Ribeiro
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Andrea Ribeiro Email & Phone Number

Customer Support / Team Leader/ Training / Assistant / Operations / Concept Specialist at SMG - Service Management Group
Location: Rio De Janeiro, Brazil, Brazil 8 work roles 5 schools
1 work email found @nsn.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Role
Customer Support / Team Leader/ Training / Assistant / Operations / Concept Specialist
Location
Rio De Janeiro, Brazil, Brazil
Company size

Who is Andrea Ribeiro? Overview

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Quick answer

Andrea Ribeiro is listed as Customer Support / Team Leader/ Training / Assistant / Operations / Concept Specialist at SMG - Service Management Group, a company with 499 employees, based in Rio De Janeiro, Brazil, Brazil. AeroLeads shows a work email signal at nsn.com and a matched LinkedIn profile for Andrea Ribeiro.

Andrea Ribeiro previously worked as Team Assistant at Smg - Service Management Group and MyERM/IRM Concept Specialist at Nokia. Andrea Ribeiro holds Bachelor'S Degree, Communication, Journalism, And Related Programs from Universidade Estácio De Sá.

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{first}.{last}@nsn.com
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Profile bio

About Andrea Ribeiro

Highly-dependable and proactive Senior Electronic Tool Administrator, graduated in Journalism, working at Nokia Portugal as a Key User for 2 years, and 10 years at Nokia Brasil, in a similar position, reaching a high level of solid knowhow and experience of electronic tools.. Expert in operational support to internal customers based in European Market, specialy providing virtual and presential trainings, to ensure tool proficiency and optimizing performance, to achieve the results defined by management. Also responsible for tool invoicing process, supporting Global Financial Team.Support to the Concept Owners by developing a new internal tool, acting as Concept Specialist, participating in testing projects, and troubleshooting, as well as training pilot user groups, seeking feedback, for possible improvements to the new application.

Listed skills include Virtual Tools Administration, Process Improvement, Training, Sap User, and 14 others.

Current workplace

Andrea Ribeiro's current company

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SMG - Service Management Group
Smg - Service Management Group
Customer Support / Team Leader/ Training / Assistant / Operations / Concept Specialist
kansas city, missouri, united states
Website
Employees
499
AeroLeads page
8 roles

Andrea Ribeiro work experience

A career timeline built from the work history available for this profile.

Team Assistant

Current

Rio De Janeiro, Rio De Janeiro, Brasil

 Planning & Executing Meetings Travel Coordination Event Planning Creating Expense Reports via Concur Handling Communications Scheduling & Calendar Management Managing Timecard

Oct 2022 - Present

Myerm/Irm Concept Specialist

Lisbon Area, Portugal

 Support Concept Owners with document and analyze/validate business requirements. Support CO to create and maintain PDM concept and process documentation in own responsibility area Ensure IT implementation in respective tool and process landscape is according to the quirements Provide training and advice to the users of PDM tools, acting as a subject.

Apr 2019 - Mar 2020

Myerm Key User - Customer Support

Lisboa E Região, Portugal

 correctness and completeness of all employee master data in MyERM Tool in respective country correctness of all invoicing parameters in MyERM in respective country. follow country KPI measurement (correctness & completeness of fill-in statistics on country base) travel expense recharges according to SPC concept close interface to F&C counterpart that.

Dec 2017 - Apr 2019

Electronic Tool Regional Manager

Rio De Janeiro E Região, Brasil

 Implemented Nokia work-time management process and tool (currently WTR tool) and the coming global development outcome (releases, enhancements, corrections, etc.) into the region. Coordinated the related communication and ensure proper dialog and knowledge sharing within regional work-time management community (F&C, HR, SBs, Key Users, DSP team, etc.)..

Jun 2007 - Jan 2015

Electronic Tool Key User - Customer Support

Rio De Janeiro Area, Brazil

 Maintenance and updating tool database, following global guidelines. Performance in accordance with global processes, providing all training related to WTR tool, structuring of all communication in the country and creation of database reports on the individual needs of each department, referring to the tool.Accomplishment - Maintenance of parameters.

May 2005 - Jun 2007

Ceo Executive Assistant

Rio De Janeiro Area, Brazil

 Travel and meeting arrangement. Coordinating and organizing meetings, info sessions and other occasions. Workplace Related tasks, e.g. moving arrangements. Organizing coffee-breaks, and events. Dealing with confidential information. Taking care of CEO personal related issues

Mar 1999 - Mar 2003

Executive Assistant To Ceo

Rio De Janeiro Area, Brazil

 Travel and meeting arrangement  Coordinating and organizing meetings, info sessions and other occasions Workplace Related tasks, e.g. moving arrangements Organizing coffee-breaks, and events Dealing with confidential information Taking care of CEO personal related issues

Mar 1999 - Mar 2003

Assistant To The Executive Director

City Tours Operators Inc

New Jersey - USA

 Travel and meeting arrangement  Coordinating and organizing meetings, info sessions and other occasions Workplace Related tasks, e.g. moving arrangements Organizing coffee-breaks, and events Dealing with confidential information

Mar 1989 - Mar 1990
Team & coworkers

Colleagues at SMG - Service Management Group

Other employees you can reach at smg.com. View company contacts for 499 employees →

5 education records

Andrea Ribeiro education

High School, High School

Lund High School - Nevada - Usa

Negociation Skill - 2014

Nokia Academy
FAQ

Frequently asked questions about Andrea Ribeiro

Quick answers generated from the profile data available on this page.

What company does Andrea Ribeiro work for?

Andrea Ribeiro works for SMG - Service Management Group.

What is Andrea Ribeiro's role at SMG - Service Management Group?

Andrea Ribeiro is listed as Customer Support / Team Leader/ Training / Assistant / Operations / Concept Specialist at SMG - Service Management Group.

What is Andrea Ribeiro's email address?

AeroLeads has found 1 work email signal at @nsn.com for Andrea Ribeiro at SMG - Service Management Group.

Where is Andrea Ribeiro based?

Andrea Ribeiro is based in Rio De Janeiro, Brazil, Brazil while working with SMG - Service Management Group.

What companies has Andrea Ribeiro worked for?

Andrea Ribeiro has worked for Smg - Service Management Group, Nokia, Nokia Siemens Networks, Nokia Networks, and Telefônica Brasil.

Who are Andrea Ribeiro's colleagues at SMG - Service Management Group?

Andrea Ribeiro's colleagues at SMG - Service Management Group include Luke Burger, Nicole Jordan, Florence Sutcliffe, Cécile Jouve, and Bharlina Saikia.

How can I contact Andrea Ribeiro?

You can use AeroLeads to view verified contact signals for Andrea Ribeiro at SMG - Service Management Group, including work email, phone, and LinkedIn data when available.

What schools did Andrea Ribeiro attend?

Andrea Ribeiro holds Bachelor'S Degree, Communication, Journalism, And Related Programs from Universidade Estácio De Sá.

What skills is Andrea Ribeiro known for?

Andrea Ribeiro is listed with skills including Virtual Tools Administration, Process Improvement, Training, Sap User, Outlook, Microsoft Office, Team Leadership, and Project Planning.

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