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Qualification Summary:Highly accomplished Senior Information Technology (IT) Project Manager and MBA graduate with a successful 19-year track record managing large and medium sized application, infrastructure and cyber security projects is exploring new opportunities. Professional experience also includes assessing strategic organizational needs, and implementing program enhancing initiatives. A solution focused, analytical problem solver with the ability to synchronize project deliverables with enterprise objectives while building dynamic project teams and fostering an environment of teamwork.Specialties: Managing mid- large sized, complex, global IT initiatives. Experienced with Agile, DevOps, and Waterfall methodologies while working across large cross- functional, matrix environments to establish and maintain effective lines of communication and strengthening the project team. Consulting and operations management experience with demonstrated strengths in assessing organizational needs, identifying enhancement opportunities, setting strategic direction and implementing initiatives that enhance program performance. Also accomplished in risk and issue mitigation methods.Expertise also includes: Strategic Planning, Business Development, Problem Solving, Workshop/Meeting Facilitation, Organization Implementation, Negotiation and Management/Employee Development.
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Project ManagerCrayon Dec 2021 - PresentOslo, No -
Program ManagerWolters Kluwer Oct 2019 - Dec 2021Alphen Aan Den Rijn, NlWorkplace Technology (WPT) Project Manager working in collaboration with Network Project Managers and WPT leadership to ensure the successful management of the Remote Access Service Global VPN project, the Microsoft Office Upgrade effort along with the Network transformation of Wolters Kluwer (WK) site locations from NTT to AT&T as well as the uninstallation of Adobe Flash prior to decommission. This is a 100% remote position. -
Project ManagerLincoln Financial Group Apr 2018 - Oct 2019Radnor, Pa, UsProject Manager served as the Integration Management Office (IMO) Program Coordinator working directly alongside IMO leadership in the merger and acquisition of group policy products between Liberty Mutual Insurance company and Lincoln Financial Group to establish and implement the required change management program policies and procedures ensuring the efficient and continued cadence of the overall program prior to, during and post the temporary service agreement (TSA) time frame. This was a 100% remote position. -
End-To-End Project ManagerCox Communications Nov 2016 - Oct 2017Atlanta, Ga, UsWorked with a DevOps team in an Agile environment to develop detailed project schedules, project estimates, resource plans and status reports; supervised scrum masters while tracking key project milestones and adjusted project plans and/or resources to meet needs of customers.● Contributed to implementation success and technical system stability by using change methodologies that assured the reliability of business and operations information management systems.● Created and applied project control techniques that reduced risk from changing technological infrastructure hardware, automations, systems software, or applications systems.● Managed the most complex, most strategic projects under minimal to no supervision. ● Reported and communicated to internal team, key stakeholders and senior management.● Maintained full accountability for planning of resources for tasks, allocation, estimation, and scheduling and risk management.● Successfully managed the project budget including costing, tracking of status and resolving cost issues.● Ensured projects/products were supportable and sustainable in production under an Operational Readiness Framework ensuring project implementation aligns with long-term business and technology roadmaps and ongoing support requirements. -
Senior It Applications & Cyber Security Project ManagerDelta Airlines 18008014127 Reservations Phone Number 2015 - Jul 2016Responsibilities included initiating, managing and delivering application & cyber security IT projects utilizing both waterfall and agile methodologies in a cross-matrix environment. Responsibilities include reporting project progress, resolving issues, budget, and scope changes to achieve successful project completion, on-time, and within budget. Other requirements include managing communications and expectations of clients, sponsors, users, team, contractors and the enterprise and ensuring project adherence to established Delta project methodologies and standards.• Spearheaded requirements gathering, analysis, design &construct efforts to ensure successful implementation of 2 Factor Authentication software for the Human Resources line of business. • Coordinated vendor activities and efforts to ensure requirements were clearly understood, milestones realized and timelines met. • Collaborated with the Cyber Security team to oversee the implementation of the Staff ID Expansion project which spanned across the entire enterprise impacting 3,000+ applications and involved 24 separate divisions of Delta. • Oversaw the orchestration of testing efforts for the Staff ID Expansion project to ensure the successful testing of individual applications as well as testing efforts across various teams impacted by the remediation efforts of this projects. • Completed weekly and ad hoc reporting associated with the 2 Factor Authentication and Staff ID Expansion projects utilizing MS Project & HP PPM software. • Initiated enhanced HP PPM reporting procedures for the Staff ID Expansion effort that resulted in a “superior rating” for the monthly 30/60/90 forecasting efforts of the portfolio. These same procedures were adopted & implemented across other projects within the same and in other portfolios. • The enhanced HP PPM reporting procedures also resulted in an overall savings of $250,000 for the program. These funds were able to be diverted and utilized elsewhere.
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Healthcare It Consultant & It Project Manager | Business StrategistMediant Health Resources May 2015 - Jun 2015Phoenix, Az, UsWorked alongside Program Manager & business stakeholders to stand up their Affordable Healthcare (OBAMA Care) Program as well as devised and initiated RFC process for a Marketplace vendor. ● Assessed current and forecasted organizational structure as well as organizational needs to facilitate vendor selection process.● Collaborated with business and IT stakeholders to complete detailed feasibility and requirements gathering activities. ● Leveraged technical, business and financial acumen to effectively communicate project status with client executives and project stakeholders their respective teams.● Motivated and managed project efforts of team members, resolve conflicts, and provide performance feedback to technology group managers. ● Proactively mitigated identified risks and issues through careful analysis of financial and statistical data. ● Anticipated and managed changes effectively in rapidly evolving healthcare environments. -
It Project Manager & Hp Ppm Master SchedulerBluecross Blueshield Of Tennessee May 2013 - May 2015Chattanooga, Tn, UsWorked independently and alongside Program Managers to coordinate all phases of diverse portfolio of Affordable Healthcare (OBAMA Care), Commercial Products, Medicaid Advantage HMO, network & technical infrastructure projects, as well as oversaw the replacement of the existing CRM solution of the Sales & Marketing division; assists clients in the identification & development of project business requirements, scope and project timeline as well as collaborates with the information systems staff in the development of systems requirements, for successful management & completion of project deliverables. ● Initiated and managed large & medium sized application & infrastructure IT projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.● Leveraged technical, business and financial acumen to effectively communicate project status with client executives and their respective teams.● Expert in waterfall project management methodologies. Proven ability leading project teams across broad technical, financial and business disciplines while maintaining overall focus on business objectives.● Utilized agile methodology to coordinate testing efforts between internal Quality Assurance teams and vendor teams. ● Established reputation for providing high-quality deliverables that either meet or exceed timeline and/or budgetary targets.● Completed Master Scheduler Training by Hewlett Packard in HP PPM software tool. -
Chief Operations OfficerPositive Change Counseling Center May 2011 - May 2013La Mesa, Ca, UsProvided customized consulting, project and quality assurance management to CEO and executive staff, for three separate companies pertaining to the improvement of daily operations and enhancement of overall organizational functions, policies and procedures in conjunction with spearheading all large projects requiring budgeting expertise strong organizational and communication skills.· Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures.· Identified and implemented program enhancing procedures and policies, and improvement processes. Facilitated organizational efforts to reduce costs. · Identified areas for improvement regarding Medicaid claims which has resulted in a 16% increase in revenue. Develops auditing tools to ensure continued improvement of annual audit scores.· Directly responsible for a 50% improvement the overall billing score for the 2012 Medicaid Audit due to the process improvement strategies implemented upon hire.· Oversaw monthly submission of all insurance claims billing while developing and implementing quality control policies for APS auditing purposes and Medicaid claims billing. · Oversaw the annual contract/MOU renewal process acting as the organization’s liaison responding directly to compliance issues and/or concerns related to regulatory requirements.· Managed all aspects of financial analysis including budgeting, forecasting and variance analysis unitizing MMIS tools and managed annual budgets in excess of $1.5million.· Ensured consumer records remained compliant with Medicaid/APS & HIPPA regulations. Acts as the organizations liaison and provides critical feedback and information during annual audits which has resulted in a 23% increase in audit scores.· Spearheaded organizational efforts to obtain the organizations first CARF Accreditation -
Marketing Director & Sr. Project ManagerGivelocally, Llc Aug 2011 - Dec 2011Organized efforts to ensure the company's strategic marketing goals for brand recognition expansion, new business generation and partnership development were met through close collaboration with company Founder, CEO and executive management. · Designed the initial stages of the annual marketing plan for the east coast territory.· Directly contributed to the organization’s increased online presence on various social media networks (i.e. Facebook, Twitter, and LinkedIn) by developing unique marketing strategies to increase buzz and drive online traffic to the company website. This resulted in a 20% increase in registered users to the GiveLocally.net website. · Formulated, evaluated and recommended policies and procedures that furthered the organization’s strategic goals based on knowledge of established policy, nature of the market, copyright and royalty requirements, and cost and markup factors.· Responsible for the overall branding image; edited all outgoing materials according to specific market requirements. · Identified competent, commercially astute, dedicated marketing teams, in-office and street teams, which were efficient in carrying out the organization’s marketing plan.· Developed and presented status reports, insightful presentations and strategies to the executive committee where appropriate.
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Senior Project ManagerNew Beginnings Life Changing Network, Llc. May 2010 - Aug 2011Consulted CEO and executive staff on efforts pertaining to the overall management and operation of this non-profit organization while actively marketing for potential and protecting existing financial assets while ensuring adherence to compliance measures set by state and federal regulating agencies.· Spearheaded Summer Food Service Program (federal program, funded by the United States Department of Agriculture); oversaw the federal application process, budget formation, monitoring and adjustments, staff selection and training; successfully navigated the federal audit process, resulting in an overall program implementation grade of 95%. · Sought out and established positive relationships within the community through marketing and networking activities which resulted in a 14% increase in the placement resources for the agency.· Regularly represented the agency acting in a community liaison capacity when interfacing with local county, state and federal agencies which improved public relations of the organization with said agencies and its stakeholders. · Compiled statistics and data for program documentation including financial and departmental reports.· Ensured the timely submission of Program statistics were entered and maintained in federal database resulting in an overall compliance score of 85%.
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Project Manager Of Licensing, Training & RecruitmentNeighbor To Family Dec 2005 - Mar 2010Daytona Beach, Florida, UsManaged the successful completion of business and IT projects that resulted in a 25% increase in department productivity, 17% reduction in operating costs as well as improved public relations with critical external and internal stakeholders· Determined project scope, timeline and collaborated with major stakeholders to develop project work plans, determined resource needs for business and IT projects with budgets of $500,000+.· Proactively managed work plans, revising as appropriate to meet changing scope and requirements which resulted in 19% improvement in successful project completion. · Primary liaison responsible for maintaining agency-client relationship, maintained consistent, accurate communication, proactively engaged in risk management, developed and implemented mitigation plans. Represented the organization at state and federal sponsored conferences. · Gathered, analyzed and summarized information for incorporation into final reports.· Facilitated RFP Process, contract management and bid negotiations for service and equipment procurement resulting in a 22% reduction in costs.· Pivotal team member responsible for ensuring consecutive audits resulting in 100% compliance.
Andrea Pierce, Mba Skills
Andrea Pierce, Mba Education Details
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Keller School Of ManagementBusiness Administration -
Keller School Of ManagementProject Management -
Georgia Southwestern State UniversityPsychology
Frequently Asked Questions about Andrea Pierce, Mba
What company does Andrea Pierce, Mba work for?
Andrea Pierce, Mba works for Crayon
What is Andrea Pierce, Mba's role at the current company?
Andrea Pierce, Mba's current role is Project Manager at Crayon.com.
What is Andrea Pierce, Mba's email address?
Andrea Pierce, Mba's email address is an****@****eha.com
What is Andrea Pierce, Mba's direct phone number?
Andrea Pierce, Mba's direct phone number is +167875*****
What schools did Andrea Pierce, Mba attend?
Andrea Pierce, Mba attended Keller School Of Management, Keller School Of Management, Georgia Southwestern State University.
What are some of Andrea Pierce, Mba's interests?
Andrea Pierce, Mba has interest in Event Planning, Networking, Project Management, Economic Empowerment, Thinking Outside The Box, Politics, Education, Management Training, Science And Technology, Health.
What skills is Andrea Pierce, Mba known for?
Andrea Pierce, Mba has skills like Acts, Venue, Team Building, Variance Analysis, Supplies, Consulting, Project Work, Market, Tailoring, Food Service, Community Liaison, Overseeing.
Who are Andrea Pierce, Mba's colleagues?
Andrea Pierce, Mba's colleagues are Denise Booth, Mba, Ulrich Knauer, Wenche Abelseth, Chris Regan, Erling Hesselberg, Allen Dix, James Williams.
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