Michael Faas Email & Phone Number

Oslo, NO

Founded and managed a cybersecurity consulting firm, providing strategic advisory services to clients across various industries.· Conducted comprehensive security assessments, identified vulnerabilities, and developed mitigation strategies aligned with industry best practices.· Implemented robust cybersecurity programs, policies, and incident response.

Mclean, VA, US

Architected and executed strategic governance, risk, and compliance (GRC) programs for clients across entertainment, automotive, and pharmaceutical industries. Aligned initiatives with cybersecurity frameworks including NIST CSF, NIST 800-53, and CIS Controls. Spearheaded risk assessments, security awareness, vulnerability management, and process.

Annapolis, Maryland, US

Spearheaded the establishment of a new Managed Services business unit, driving innovation and operational efficiency across the organization. Led the successful merger of RedZone Technologies and Redzone Protects, creating a unified security framework and joint innovation lab. Implemented a customer-centric IT strategy, leveraging agile methodologies and.

Developed and implemented a comprehensive Information Security Management program aligned with NIST 800-53 to establish robust cybersecurity foundations. Scaled security controls and data privacy measures to accommodate rapid business growth while maintaining a strong security posture. Spearheaded a software development project that replaced a critical.

Durham, North Carolina, US

Led the IT strategy and operations for Duke University's fundraising department, driving innovation, efficiency, and alignment with business objectives. Spearheaded transformative initiatives, including a migration to a hybrid cloud infrastructure, the implementation of security best practices, and the development of a comprehensive data security program.

Durham, North Carolina, US

Conceptualized and established a network redesign using strategic planning, priority setting, and implementing that consolidated server infrastructure into Duke OIT VMWare infrastructure.Due diligence and fiscal analysis for sources of funding that support capital expenditures, departmental budget, and maintenance contracts.Govern Standard Operating.

• Oversaw managed services division, directing a diverse team of 30 engineers spanning from Tier 1 to Tier 3 support, optimizing service delivery and client satisfaction.
• Restructured the managed services model into a dynamic 'pod' system, enabling engineers to cycle through client portfolios.

Instrumental to acquisition integration of NMP into Alpheon, conducting on-site hardware transitions and implementing new management devices for monitoring across 35 companies, streamlining processes and ensuring seamless project organization.

Plan and implement projects for existing clientsOn-boarding of new clients including existing technology audits and security auditsConfigure, implement, and maintain firewalls for new and existing clientsImplement and maintain IPSEC and SSL VPN networksManage day-to-day operations of help desk and system engineers ensuring customer SLAs being metEvaluated.

Raleigh, North Carolina, US

Wrote and maintained 10000+ entry help solution database. Ensured relevance and accuracy of existing and new solutions. Wrote technical documentation for emerging technologies. Wrote training documentation for Remedy call tracking system. Developed web interface for searching knowledgebase. Developed policies and procedures for solution creation and.

Raleigh, North Carolina, US

Staffed front line technical support and troubleshooting helpdesk for 40,000 student university. Help maintain 60,000 + user account base operating efficiently. Repaired and maintained computers throughout campus.Key Contributions:Pioneered and implemented remote help desk facility.Monitored several customer support queues, performed troubleshooting for.

Bachelor Of Science, Sports Management

Bachelor Of Science, Sports Management