Responsible for the change management of a global program to develop an improved culture of collaboration and continuous improvement in the ‘Enterprise Cloud Services' organizationPlanning and implementation of global communication for the change programEstablishing a new community and forum for mid-managers to foster collaborative decision making across departments and across hierarchy levels, and to help shape the future of the businessCoaching, training and active support of colleagues and managers across the whole organization; planning and moderation of workshops and taskforces; coaching of cross-departmental A3 taskforces

Responsible for the change management of a global program to develop an improved culture of collaboration and continuous improvement in the ‘Managed Cloud Delivery’ organizationPlanning and implementation of global communication for the change programDevelopment, planning and implementation of a training curriculum for employees who are facilitating ‘operational review meetings’ to coordinate and drive cross-functional problem solving and improvementExpert consulting in the review of the Infrastructure Services operating model for SAP's cloud strategyActive member in the German works-council committee for human resources development and successful negotiation of a new agreement about leading and developing employeesReview of the works-council communication concept, consulting and training for works-council committees, negotiating teams and boardLean A3 coaching, coach-training and education sessions about Lean leadership and organizational design

Leading the design and implementation of a corporate education program and Lean coach formation program for an IT-organization of 1200 employees Coaching and training of leadership competency and problem solvingFacilitation of Lean problem analysis workshops, driving improvement activities for operational and financial topics

Program communication, transformation route-map planning and coaching for a 3 years lean organizational transformation program. Leading role for change management activities, employee training including management at all levelsRole model for cultural change and Lean leadershipAuthor of numerous articles around organizational development, business ethics and leadership competency

Review of the process for customer quotations, pricing and configuration of service offerings for the department ‘Solution Design and Costing’Project lead for the planning of a new quotation and pricing tool, and implementation of SAP ERP configuration management and pricing

Service management and partner management for the provision of training and demo system services for 20 SAP education partnersBusiness development for partner demo and training services, development of new partner demo and sandbox system servicesDefinition and implementation of a pricing calculation concept for the IT-services for global SAP training and demo systems

Project management for the elaboration of an ASAP-roadmap for application hosting Consulting for the component 'Collaborative Engineering' in implementation-projects for hosted e-marketplaces Definition of a raw concept of end-user training for the ASP-product ‘Connect&Go’, production of virtual-classroom-sessionsHead of initiative for hosted learning: Conception, business-planning and project-coordination for new hosting-products around the SAP Learning Solution and new SAP E-Learning-content

Application consulting in ERP-implementation-projects for the modules 'Production Planning', 'Sales and Operations Planning' and 'Logistics Information System'Analysis and solution proposals for consulting- and modification-requests Spot-consulting (between 3 and 18 days) and remote-consulting