Andrea Sargeant Email & Phone Number

Astoria, Or, Us

Portland, Oregon, Us

• Facilitate acquisition and timely renewal of over 100 licenses among three business entities, with a constant eye on how regulatory changes might impact the entities in various states• Conduct internal audits to assess compliance with TILA and ECOA regulations, determining root causes of non-compliance and recommending process improvements• Support the development, implementation, and administration of a Bank Secrecy Act (BSA) compliance program• Support compliance monitoring of state and federal laws and regulations around Bank Secrecy Act (BSA), USA PATRIOT Act, Anti-Money Laundering (AML), and Office of Foreign Assets Control (OFAC)• Lead specialized employee training on compliance topics • Manage response to state licensing exams• Manage the acquisition and renewal of complex corporate insurance policies covering multiple entities• Conduct root-cause analysis of and direct the resolution to consumer complaints

Philadelphia, Pa, Us

* Administered franchise compliance management, conducting research and monitoring of compliance issues, identifying potential problems, and delivering effective solutions to mitigate negative outcomes.* Generated detailed reports in alignment with corporate documentation directives and best practices.* Communicated with all departments to ensure knowledge of and accordance with regulatory mandates.* Facilitated guest appearances on Comcast Newsmakers interview program by identifying prospective guests, including elected officials and economics authorities; negotiate and secure appearances. * Interfaced with local government officials, providing insight to franchise compliance, community service engagements, and business operations.

Beaverton, Oregon, Us

• Monitored output of 200+ independent contractors to ensure accuracy and procedural compliance• Authored employee/independent contractor classification laws report for U.S. and Canada, enabling company optimization of contractor expenses and drastic cost reduction• Developed effective communications in response to legal notices, including subpoenas and affidavits• Directed cross-functional team of 20 technical writers, editors, and customer service representatives• Collaborated with internal and external legal counsel to negotiate and resolve litigation-related issues

Beaverton, Oregon, Us

* Directed planning and delivery of asset verification projects for client-companies, conducting customer needs analysis and leveraging project requirements to develop and execute projects.* Distributed equipment inspection assignments to field inspectors, communicating project scope.* Prepared and presented in-depth reports on department and division performance for executive staff.* Corresponded with clients through all project phases on specifications, progress, and quality.

Beaverton, Oregon, Us

* Oversaw staff of 7 technical writers and editors in definition, composition, and delivery of reports. * Authored accurate, concise reports based on field inspection data, consistently delivering high-quality documents in timely, efficient manner which enabled client-companies to make critical decisions.

Ba, English--Writing Emphasis

Education record