Andreas Fabiola Sibarani Email & Phone Number

Jakarta, Indonesia

• Responsible for:
• Lead and deliver projects within agreed time, budget, and quality in conformity with the project lifecycle.
• Produce project related documentation such as project plans, project schedules, high-light reports, etc.
• Manage communications to stakeholders properly, clear, and concise.
• Coordinate activities of the project teams through task delegation and resource assignment.
• Ensure client satisfaction and manage escalations, acting as a single point of contact to the client.

Greater Jakarta Area, Indonesia

• Responsible for:
• Implement and managing tasks assigned for specific projects.
• Develop and execute project plans to ensure that project objectives are met on-time and within the desired quality.
• Accountable among project team members to drive on-time deliveries of the project scope.
• Anticipate risks, opportunities, and milestone in project implementation.
• Support business case development such as (NDA, Product requirements, Service agreement and etc.). Project handled:

Greater Jakarta Area, Indonesia

• Principal Responsibilities:
• Ensure proper implementation of management plans and policies in product and IT service development so customer can get the same experience from initial stage.
• Monitor, control and evaluate service delivery; Be accountable for the quality of Service and performance, ensuring systems, methodologies and procedures are in place and followed by team of business/ service planning.
• Service Level compliance monitoring, ensuring risks or potential breaches are flagged to the business in advance along with recommendations to mitigate or resolve. With the express aim of ensuring all service levels.
• Provide on-going analysis of reports, performance and trends, generating appropriate and timely recommendations and stating risks to both the customer and the management.
• Maintenance of all documentation and procedures relating to all aspects of all Services provided.

Greater Jakarta Area, Indonesia

• Principal Responsibilities:
• Influences solution, process innovation and adoption of emerging technologies in Data products, Value-Added services, Digital services and Device management by matching with internal platform (Billing system, Data.
• Work together with the Product Owner to plan and execute projects, ensure that teams have appropriate product and technical requirements such as Business Requirement Document (BRD), Requirement Analysis Design (RAD).
• Interface with customers, third party vendors and internal units on product issues (e.g. system specifications, timely deliveries, third party dependencies, etc.). Timely and effectively escalate issues to the correct.

Greater Jakarta Area, Indonesia

• Principal Responsibilities:
• Acting as an interface for all product or project request coming from users (VAS Commerce, Product Management, Customer Relationship Management, Inter-carrier, B2B or Business Solution and other department).
• Assess and analyzing network feasibility to find the best fit design solution and configuration for the product or project can be implemented perfectly in the network.
• Provide project reports, technical reports, and product performance reports on a regular basis.
• Manage, communicate and coordinate with vendor or partner for each product enhancement, network changes, incidents, reporting and upgrades.

Greater Jakarta Area, Indonesia

Principal Responsibilities:- Support hardware installation, commissioning and maintenance for Huawei CORE products (MGW, MSC, HLR, M2000).- Support test activities of operator acceptance testing.- Provide post-sales technical support to customers through remote and on-site trouble-shooting.Experience Gained:- Understanding the function of each.

Greater Jakarta Area, Indonesia

Principal Responsibilities:- Handling CISCO Equipment like AS5300 Series, CISCO 3600 Series as VoIP Gateway- Handling VoIP termination using Mera Softswitch (Linux – Based)- Seting up VoIP Gateway platform like Planet, Signal Path (SS7 converter to ISDN) and IPPBX like asterisk.- Handling VSAT technology in voice, video and data and interconnect between.

Greater Jakarta Area, Indonesia

- Maintenance and Troubleshooting LAN Network- Support desk

Bachelor, Electrical Engineering

Activities and Societies: Assisstant Coordinator for Computer Laboratory

Physics