Andrea Silva Email & Phone Number

São Paulo, Brasil

- Led projects using agile methodologies, employing tools like Jira and Azure DevOps.- Planned and managed transport logistics on platforms such as OTM (Oracle Transportation Management), SAP (FI, SD, PP, QM), PS-Fretes, and other Supply Chain-related systems.- Established and organized the Project Management Office (PMO), aligning strategic priorities based on budgets and organizational goals.- Coordinated ITSM processes, including Incident Management, Change Management, KPIs, and Portfolio Management, focusing on Havaianas Product Quality.- Implemented and tracked risk mitigation strategies in IT, focusing on logistics and manufacturing.- Ensured regulatory compliance by adhering to industry standards and guidelines throughout the project lifecycle.Key Projects/Results:- Established the PMO department, emphasizing Supply Chain project outcomes.- Actively participated in the digital transformation of manufacturing, incorporating Industry 4.0 and IoT concepts to boost factory floor innovation and efficiency.

São Paulo, Brasil

- Managed agile projects at Alpargatas (Havaianas), focusing on logistics planning and transport through the OTM platform and successfully implementing strategic initiatives.- Coordinated internal and external resources on OTM Cloud, SAP, PS-Frete, Fiscal, and related systems, ensuring efficient project execution.- Conducted risk assessments and implemented mitigation strategies to address potential issues during project execution.- Responsible for project design, component/system specifications, and overseeing implementation and configuration.- Tracked project progress to ensure completion within deadlines.- Implemented risk management plans to ensure smooth project execution.Key Projects/Results: - Coordinated and implemented OTM Cloud and integrated the SAP ERP fiscal module into a production environment, ensuring full compliance with legal and fiscal requirements. This project was completed without process reversals, achieving successful system integration, and positively impacting the company’s logistics and tax value chain.

São Paulo, Brasil

- Led testing projects with manual and automated teams, managing all phases of testing: Functional, System Integration, Solution Integration, and Regression.- Scoped and managed projects with clients, handling requirements analysis, proposal development, estimation, strategy, budgeting, planning, communication, risk assessment, and team coordination.- Structured testing initiatives across diverse sectors, including public, consumer goods, mining, telecommunications, healthcare, finance, and cosmetics.- Utilized automation tools such as HPQC, ALM, Mantis, Testlink, Jira, Tosca, Azure DevOps, Rapise, and Selenium for efficient project execution.- Conducted quality maturity assessments based on TMMI standards in the public sector, telecommunications, and finance industries.- Applied SCRUM methodologies with BDD and BDT in project management.- Developed comprehensive test documentation, methodologies, and reporting standards, promoting Accenture's practices in Brazil and Argentina.- Fostered client relationships, enhancing customer experience and engagement with company services.

São Paulo, Brasil

-Led client-facing project sales, including scope definition, proposal creation, requirements analysis, estimation, strategy and scope definition, pricing, planning, stakeholder communication, risk analysis, financial control, and team coordination. - Project Health – Test Factory Manager: Established and managed testing processes, including estimation, planning, and financial oversight.- Mining Industry Project (GPV Porto): Coordinated a manual testing team for GPV Porto, utilizing the HP UFT tool for test execution and defect management, overseeing hour tracking, project management, and client proposals for Vale. - Mining Industry (Automated Regression): Led the automated regression phase with a focus on SAP module execution planning and hour tracking. - Financial Project: Acted as project coordinator, managing activities such as resource scheduling, project planning, and execution of Accenture’s test methodology. Oversaw Mainframe Legal Integration, Rationalization, VF Rationalization, and MES projects, as well as daily project updates to leadership and delivery of BPL artifacts and manual test execution reports.

São Paulo, Brasil

- Delivered training sessions on testing methodology and tools (HP ALM) in both Brazil and Argentina.- Led a POC for a mining client to demonstrate TCoe test processes, including requirements gathering, scenario mapping, and test case development. Developed a component library (BPL) and automated scripts using Mercury Quality Center and Quick Test for a web system.- Served as Test Team Leader for a mining company, overseeing requirements analysis and test management using the Quality Center for the Unilog web system.- Managed a remote testing team for a telecommunications company, implementing a web testing process for Hi Integra. Responsible for requirements gathering, scenario development, manual scripting, and defect management.- Led a test team in implementing SAP modules (SD, FI, MM, PP) for a healthcare client. Developed and executed manual scripts and managed defect resolution

São Paulo, Brasil

- Served as Test Architect, overseeing test automation and management using Mercury tools – Quick Test and Quality Center. Developed technical designs, provided knowledge transfer, and guided junior team members. Skilled in process knowledge for SAP module automation.

Santa Rita Do Sapucaí, Minas Gerais, Brasil

- Developed and executed comprehensive testing strategies to ensure software quality and functionality.- Conducted risk analysis and assessed the impact of identified issues on project timelines and deliverables.- Controlled and monitored testing activities to ensure alignment with project schedules and quality standards.- Performed manual integration and regression testing, validating system performance and identifying defects.- Collaborated with cross-functional teams to address issues and improve testing processes continuously.

Santa Rita Do Sapucaí, Minas Gerais, Brasil

- Assisted in the maintenance and support of the Microsiga system, contributing to system reliability and user satisfaction.- Collaborated with team members to troubleshoot technical issues and enhance system functionality.- Participated in training sessions to gain expertise in operational procedures and software capabilities.- Documented maintenance procedures and user feedback to improve system processes.

Master Of Business Administration - Mba, Gerenciamento De Projeto, 97,6%

Master Of Computer Applications (M.C.A.), Computer Science