Working with ITIL, processes, documentation, estimation of work and pipeline, customer monthly reporting, certificates, Solarwinds monitoring and alerts, SPLUNK, on-call duty for 5+ years, maintenance and upgrading of several environments and much more.

IT Support Specialist with a great spectre of knowledge and hands on experience with a variety projects, programs and technologies.Print manager - HP WebJetAdmin Purchase, support, maintenance and development.Windows 7 project associate - Planning, installing and support of the OS afterwardsMobile Device mangement - Implementing and managing 700+ iPhones and iPads on XenMobile (Citrix mobile device management system)Innovative IT - Participating as IT ressource in a large… Show more IT Support Specialist with a great spectre of knowledge and hands on experience with a variety projects, programs and technologies.Print manager - HP WebJetAdmin Purchase, support, maintenance and development.Windows 7 project associate - Planning, installing and support of the OS afterwardsMobile Device mangement - Implementing and managing 700+ iPhones and iPads on XenMobile (Citrix mobile device management system)Innovative IT - Participating as IT ressource in a large project. Bridgebuilding between business and IT.Windows Server 2003/2008R2/2012 - Server maintenance & troubleshootingOffice365 - Manage, Support & troubleshootingCreating new users in AD/Lotus Notes/Citrix and other systems with our global user admin team, also setting the bar high with input to the team, changing the mindset of the teamInternal projectacross departments - Setting up thin clients with touchscreen and bluetooth scanners. Also setting up switches with NAT.Knowledge with:Sharepoint 2010/2013, Microsoft SQL & Cisco switches/routers Show less

Daily calls from servicestations, providing telephonesupport for Office 2003, especially Outlook. Providing telephonesupport and VNC support of Statoils own system, Oktan2000 (pricing, stockhandling system etc). Providing exstensive support for Milestone xProtect Client including upgrading several stations camera equipment, ensuring security and business. Participating in latenight upgrade of Oktan2000 and WSUS.

As a part of my education I got an internship at Egmont Magazines in Hellerup, which I was very proud of. At the time it was very hard to find internships and the company's were very picky.Working with daily support of Office 2000/2003, including managing Outlook Server 2003 and supporting Mac computers, also a few PC's. Ad hoc assignments. Working daily with Windows 2003 Server.