Andrea Vargas Email & Phone Number

United States

Menlo Park, California

Responsibilities Include:• Work closely with Senior Management and the Department Director in organizing, planning and implementation strategy.• Supervise and motivate the staff.• Ensure staff adherence to the company’s policies and guidelines.• Assist in recruitment including interviewing, evaluating and training.• Offer guidance and support to the staff.• Evaluate staff performance.• Continue to manage high visibility projects and perform all duties listed for Implementation Specialist.

Menlo Park

Overall responsibility is to manage every aspect of the implementation from analysis through live production to ensure projects are completed on time and within budget. Outline of duties:• The review of new contracts with sales to confirm job requirements.• Coordination of both internal and external meetings to review job specifications and to keep the projects on track. • Managing internal team members by assigning designated tasks and tracking progress. • Proactively guiding the clients through the implementation process by means of project status meetings, assigned action items, timelines, online webinars and documentation. • Following escalation procedures when anticipating potential issues in order to proactively resolve.• Preparing and maintaining internal documentation during the implementation process and distributing to the appropriate parties. • Providing training to clients via online demos on various applications. • Monitoring initial live production to ensure all job expectations are met before turning over to the Account Services department for Implementation closure.

Menlo Park, Ca

Responsibilities:• Daily correspondence with customers, sales reps and internal departments through email and telephone.• Project management which included conducting meetings, creating timelines, sending meeting recaps, ensuring project is on schedule, communicating job specifications to internal departments, collecting deliverables from customer, initiating testing and monitoring live production.• Problem solving. • Juggled multiple projects simultaneously. • Updated all internal documentation. • Performed end of month tasks including sending end of month reminders for deliverables and monitoring overall end of month production.

Graphic Design duties included managing contractors and meeting project deadlines. Coordinating advertising schedules. Conceptualizing with team to create appropriate marketing materials for the product. Designing/creating layouts. Acquiring estimates and schedule press time. And finally, checking color proof from printer for color accuracy. Major account duties included gathering and shipping sample product to introduce to clients. Processing purchase orders via fax, email and EDI. Creating sales orders, coordinating multiple ship deadlines. Developing excel worksheets to record and assess account activity. Keeping up to date of vendor requirements and routing guidelines. Other duties include inventory maintenance and data entry.Customer Service duties included handling customer and sales representative calls, processing and managing orders including shipping and invoicing. Making follow up calls to customers regarding order status. Training and managing part-time employees.

Project Director duties entailed managing design team including the delegation of tasks, maintaining project timelines, proofing for accuracy, employee training & evaluation, and maintaining good working relationships with clients. Graphic design duties included creating various layouts for printed matter such as ads, sell sheets, catalogs and website design. Other duties included business communications to initiate venture partnerships, editing, internet research, media relations, data entry, learning and implementing new software.