• Co-lead the departmental Diversity, Equity, and Inclusion Committee• Manage risks by identifying program policy gaps - such as CPT policy for International Students• Advise ~100 current Health Informatics and Information Management (HIHIM) students through academic life cycle - degree requirements, academic planning, and graduation, as well as provide appropriate referrals to UW resources• Advise prospective students in one-on-one appointments regarding admission, degree requirements, transfer credits, etc.• Plan, coordinate, and conduct new student orientation and lead development of programs admissions policy and procedure• Lead information sessions, program open house, and application workshop events• Propose and implement an annual recruitment plan and marketing plan in consultation with program leadership and alignment with the strategic plan• Coordinate curriculum development under the direction of program leadership to meet accreditation standards and competencies• Analyze statistics and develop reports related to student application, enrollment, admission, and retention• Develop annual budget proposal and monitor budget activity related to programming and events• Supervise program coordinator regarding student applications, admission processing, new student audits, program materials, classroom scheduling and related activities• In collaboration with Associate Director of Program Operations, manage definition of job roles, draft and revise job descriptions and hire professional development staff

In addition to beertending responsibilities and working shifts behind the bar, also have responsibilities with the following:• Assist team in all aspects of service and serve as primary manager on duty during peak shifts• Consistently provide feedback and suggestions to upper management/owners and maintain communication through appropriate Slack channels• Manage inventory between Shopify and Toast. Order more cans, kegs, and merchandise as needed• Relay information and implementation to team regarding new policies, new beer releases, menu item changes, side work procedures, etc.• Act as quality control for the taprooms. Make sure food, beverage, and merchandise items are all up to standard• Regularly check in with guests in the taproom to ensure they are having a good experience • Assist with social media content, branding guidelines, and other marketing items• Help maintain high staff morale status, and consult with GM and HR as needed

· Provide exceptional customer service and build rapport with return customers while serving craft beer from 20 taps of in-house beer & cider· Work collaboratively with front of house team and take initiative to prevent issues from arising· Track inventory between Shopify and Toast systems· Provide feedback and suggestions to management & owners· Adapt efficiently and positively to new policies and taproom changes· Stay informed of brewing information and tasting notes for 10-20 new beer releases per month· Constantly consider quality control and sanitation ensuring everything is up to standard

• Develop & manage LMS (Canvas) courses for onboarding of all incoming transfer students through admission to registration• Support the full student experience from admission through advising and retention to graduation, for 4,700+ undergraduate students• Engage diverse caseload of 70-90 students in an equitable advising program• Partner with vendors & stakeholders for implementation & training for organization-wide information technology systems: Pharos360 (retention & student success), Ellucian Student Planning, “New Student Checklist” for incoming students in Slate, etc.• Continuously evaluate and update policies and practices to improve service to students and remove institutional barriers to graduation, with lens of equity and anti-racism• Impact institutional persistence through financial education and wrap-around support on Student Persistence Team• Serve on organization-wide student success efforts through Academic Advising and Transfer Retention Action Teams• Responsible for communications strategy and implementation for three departments: design materials, manage websites, ensure accessibility• Plan quarterly trainings for professional advisors & institution-wide BIPOC events for employee engagement with diversity & inclusion lens• Research and implement best practices in student development• Ensure compliance by maintaining confidential student records, both in online & self-organized systems• Dynamically prioritize logistics & projects across three different roles while maintaining strong cross-functional partnerships

• Hired, trained, and supervised 12 front desk students for Learning Assistance Programs and Writing Center• Balanced finances by tracking purchases, analyzing monthly reports, and consistently reviewing practices• Supported 80-100 Learning Assistance Program and Writing Center student employees• Provided exceptional service and academic support to a diverse population of students through collaboration with the Writing Center, Learning Assistance Programs, Math Lab, Media Production Center, and Research Services• Represented the Learning Commons at various internal and external committees and events

· Utilized knowledge of breweries, beer styles, and local releases to engage customers in a personalized craft beer experience· Poured quickly & accurately from 33 taps, as well as serve liquor, wine, craftcocktails, and rotating specials in a high volume setting· Opened & closed bar in an efficient manner, change kegs, update beer inventory in system, maintain clean glassware, keep bar clean & stocked· Stayed organized when managing multiple tabs and deliver products in a timely manner, ensuring customers have a great experience· Properly cleaned or changed lines when switching beer styles· Maintained positive attitude and efficiency during busy weekend nights and special events

• Planned and facilitated academic programs, special events, and conferences with attendances of up to 500• Curated two CSRC Library exhibitions highlighting CSRC archival holdings• Cultivated important faculty, alumni, and community relationships through public programs and communications• Increased student engagement and event attendance by creating Instagram and growing followers to 350+ (now 2,500+)

• Hired, trained, and supervised main Housing office student staff team• Managed all administrative and financial support for Executive Director's office• Designed, edited, and implemented communications strategy for print and online media in collaboration with Communications, Marketing & Social Media team• Trained students to answer calls for Business, Operations, Res Life, Dining, IT, and Executive Director’s offices• Assisted with Strategic Planning, office remodeling projects, employee database maintenance, leadership development with all Housing units and other campus divisions

• Designed video, photo, and text content for digital signage network, advertisements, and publications• Served as first contact for department for student, parent, and community questions• Provided direct telecommunications assistance to Executive Director• Developed and managed social media content for Facebook, Twitter, Tumblr and Instagram

• Worked proactively to ensure the safety of 300+ residents and planned programs to enhance the experience• Provided exceptional customer service to students from different cultures and 30 different countries• Managed residence and served as multilingual liaison between students, Tropicana residence staff, group leaders, and vendors to keep residence operating smoothly

• Supervised 64 residents directly and 500+ residents indirectly• Planned social, community-development, wellness, and educational events for residents to assist with their transition to the university• Served as support system and resource for students• First responder in on-call and emergency situations involving residents• Managed front desk and rented out equipment and keys to residents