Andrea Hanson Email & Phone Number

United States

Addison, Texas

• Underwrite and analyze new and renewal business within delegated authority levels.
• Develop and maintain relationships with brokers in support of business retention and acquisition and work with brokers to determine their customer’s insurance needs and offer solutions.
• Qualify New Business accounts to align with organization's verticals.
• Provide technical advice to Brokers which enables customers to solve problems and/or improve their business.
• Analyze needs, develop and recommend alternatives for improvements to processes, customer service or products.
• Proactively seek renewal and new account opportunities.

Addison, Texas, United States

• Upheld implementation, adoption and sustainment of enterprise initiatives for the South region supporting Underwriting Leadership, Underwriters and Underwriting Assistants in the Dallas, Houston and Nashville offices.
• Assessed current awareness of the change and identified areas of resistance and readiness throughout multiple business units (Construction, Middle Markets, Large Property/Casualty, Energy and Specialty Products).
• Identified and facilitated training efforts to successfully improve adoption metrics to desired organizational goal.
• Identified, analyzed and prepared risk mitigation actions to remove barriers from adoption and sustainment.
• Created custom reports allowing leadership to monitor workflow and/or pipeline management.
• Increased Core Process Redesign (CPR) initiative adoption metric to desired goal within 1 month of implementation.

Dallas, Texas

• Successfully lead and managed a team of 13 Inland Marine Underwriting Assistants, including team administration and personnel management, in order to achieve business targets. Fostered a healthy work environment.
• Team continuously booked all premium in pipeline for given month.
• Established and lead the 1st nationwide Innovation team.
• Managed nationwide Marine premium SOX reconciliation team.
• Established and managed the Premium Accounting Information Request team.
• Reviewed and developed administration and documentation in relations to SOX and corporate governance, ensure that all procedures, processes and documentation conform to all regulatory requirements.

Dallas/Fort Worth Area

• Managed and/or reconciled Producers/Brokers Account Currents and/or Company Statements. Handled over 100 South region Producers/Brokers with accounting questions regarding past due balances, cancellations and.
• Handled the largest national dental program.
• Processed daily cash and reapplication of payments consistently within SLA.
• Fostered excellent rapport with assigned Producers/Brokers.
• Supported Underwriters with accounting issues to ensure accounts were in a current status which prevented cancellation/collection notices from being issued.