* Empowering students through knowledge and inspiring a love of learning. * Private one-on-one tutoring for middle grades through college students with a focus on math and study habits. * Dissect problems to present them in a more approachable manner for students* Maintained the students' self-confidence to best facilitate learning* Transitioned successfully from in-person to online platform * Maintain business bank accounts, payment processing, accounts receivable, and taxes.* Design and implement marketing and sales strategies* Maintain a high level of Customer Satisfaction through communication, feedback and process improvement* Continuously evaluating materials used and new technologies available to provide a productive and desireable service

* Methodically planned and executed lesson plans, including gathering necessary resources to complete lessons* Built relationships with students and ensured all students felt attended to with personalized feedback, class discussions, and encouragement* Nurtured the creative aspects of academia through the development of inventive projects and assignments* Designed and assisted in the facilitation of various term projects including science fairs and history exhibits* Conducted examinations and graded test papers to evaluate students' performances. Maintained accurate and timely records of each student's progress and achievements.* Enforced student behavior and disciplinary standards. * Identified signs of emotional or developmental problems in students.* Collaborated closely with parents to provide a comprehensive, individualized learning experience which results in each student’s educational success,* Classes taught: Physics, Pre-Calc, Statistics, Geometry, 4th Math, Early Modern History, 3rd Science, Computer Technology and STEM. * Class size ranged from 3 students to 25 and grades varied from 3rd to 12th

* Acquired necessary data and performed audits of all revenue streams for the hotel, ensuring accurate and effective reports for the financial officer to allow for strategic decision making* Responsible for a complete daily audit of the hotel revenues from rooms, restaurant, and catering functions * Assisted accounting in the correction of posting errors, prepared & balanced hotel daily trial balance and reports * Supported front office & reservations as needed, and acted as manager on duty during overnight hours.* Trained and supervised hotel's new audit staff as well as overnight security

* Reviewed, maintained, and made crucial decisions on applications in compliance with company policies and procedures; communicated decisions to clients* Provided weekly and monthly reports to all levels of management* Supervised a team of 20 associates in call center by monitoring performance, giving regular feedback, assessment & coaching.* Helped develop and implement Staff Recognition Program raising employee engagement* Took elevated manager/supervisor calls and used de-escalation techniques to provide client support and resolve any issues within company standards.