Andre Bondesan De Maria Email & Phone Number

São Paulo, Brazil

São Paulo, São Paulo, Brazil

São Paulo E Região

São Paulo E Região, Brasil

Sales engineering / pre-sales working with large enterprise customers designing transformative CX solutions for traditional and digital-first businesses. Partnering closely with the account executive to plan and execute account strategies, identify champions, engagement approach and help customers understand and maximize the value gained from Zendesk Solutions end to end platform.Impact customer's decision-making processes across all levels of the business, and set customers up for success as they move towards working with our post-sales teams. Building solutions based on platform approach by leveraging best of bridge approach considering Zendesk and additional external cloud components, services and customer data. Helping customers in data-driven business transformation driving change with data strategy, automation and AI. Official Zendesk spokesperson for corporate events.

São Paulo E Região, Brasil

SaaS Expert ConsultantProduct: Oracle Field Service Cloud - All modules and integrations / API'sMain activities:• Pre-sales support.• Project implementation using Oracle Unified Method.• Understanding customer's process and identifying improvements.• Work with team members to identify, define, prioritize, and implement the system.• Work closely with cross-cutting teams to solve problems in a timely manner.• Conduct remote and local training for new and current Oracle customers.• Integration development and integration testing.• Development and maintenance of external systems in JS and Java.• Work on more than one project at a time.Projects:• Digicel Play Bermuda and Jamaica: Full ProjectPrincipal consultant in all project implementation• Vivo / Telefonica Brasil - ICS: merge between GVT and VIVO operations• Vivo / Telefonica Brasil - Fiber: System rollout support for the fiber operation.• GVT Brazil: Complete Java system development to consume the Webservice of the Resource API and support the GVT Operations team.Other projects lasting between 1 and 4 months:• Vivo / Telefonica Brasil - ADSL• Tim Brazil• Directv Argentina• Telefonica Argentina

São Paulo Area, Brazil

Consultant in Oracle Fusion Expenses.

São José Dos Campos Area, Brazil

Design, development and maintenance of a health care service system:• Test Driven Development (TDD)• Use of frameworks for process management (Kanban and Scrum)• JIRA and Trello for team and project management• Continuous integration using Hudson / Jenkins: task automation (releases, builds, ...) and regression tests• Back-End Development: Java, Spring, Struts 2, JPA (Hibernate), Liquibase, JUnit, Selenium, DBUnit, Maven, Tomcat, Weblogic, PostgreSQL, Oracle• Front-End Development: HTML, CSS, Javascript (Jquery and Prototype) and JSP• GIT and CVS for code sharing• UML Documentation

São José Dos Campos Area, Brazil

Design, development and maintenance of a notary's office management system with Microsoft technologies.• Back-End Development: C #, .NET Framework• Database Development: Postgre SQL. Data definition, data manipulation, complex queries, indexes, PL / SQL, triggers

Master Of Business Administration (Mba), Administração E Negócios

Tecnólogo Em Banco De Dados

Técnico, Informática