Andre Brooks Email & Phone Number

Orlando, Fl, Us

University Of Central Florida

- Lead and oversee premium food and beverage staff during event preparation shifts, ensuring the proper set up of all premium areas for full service.- Provide high-level oversight to ensure smooth, efficient, and profitable execution of events. Supervise the execution of catering events and special food and beverage operations and ensure sanitation standards are met.- Train new and existing employees on property procedures and best practices, and provide ongoing assistance, mentoring, and constructive feedback to event staff.- Actively participate in completing monthly inventories of all premium areas and collaborating with management on various projects, including new practices.- Resolve customer concerns promptly and effectively during events and maintain a high standard of guest satisfaction.

University Of Central Florida

- Led a team of bartenders, suite attendants, and warehouse staff through event preparation shifts that included the setup of premium areas for full service.- Supervised a team of bartenders, event staff, and ancillary staff in premium event areas at Addition Financial Arena and FBC Mortgage Stadium at U.C.F. for a wide variety of events ranging from 40 to 40,000 in attendance.- Supervised the execution of catering events and special food and beverage operations.- Collaborated in the completion of a monthly inventory of all premium areas.- Resolved customer concerns in a timely and effective manner during events.

University Of Central Florida

- Took part in preparing food and beverage operations ahead of event day for different events, including concerts, sporting events, and catering events.- Assisted in the monthly inventory of all food and beverage areas.- Handled a high value of sales and satisfied customers while demonstrating safe food and beverage habits in a high-volume environment.

Orlando, Florida, United States

- Handled a high volume of cash and credit cards sales in multiple positions including server and bartender- Worked large scale banquets as a server or bartender in a variety of environments such as weddings, birthdays, or group gatherings - Set up and broke down banquets - Created a friendly and familiar environment for customers on a daily basis- Handled daily deposits for all transactions from all team members- Closed and restocked the restaurant and bar for morning service

North Weeki Wachee, Florida, United States

- Successfully trained and recruited new servers to join our team- Worked closely with the Food and Beverage Director and the Executive Chef to create menus, flyers, and a social media presence- Planned large scale banquets and properly executed the banquets as a floor supervisor- Supervised and assisted in daily operations of the clubhouse restaurant - Collorbated in the ordering of alcohol and front of house products- Planned and successfully executed new events while coordinating the front and back of house staff- Communicated clubhouse status and issues to ownership on a weekly basis- Provided service in a variety of roles including Floor Supervisor, Bartender, Server, and Expeditor

North Weeki Wachee, Florida, United States

- Provided service in a variety of environments such as fine dining, bar, and a variety of events- Assisted in planning, setup, and breakdown of events on a variety of scales including weddings, golf tournaments, and birthdays- Learned a variety of changing menus for both food and bar and effectively communicated changes to team members- Successfully handled the transaction of thousands of dollars worth of food and beverage daily while providing positive and quick service

North Weeki Wachee, Florida, United States

- Acted in different roles to lead to the successful daily operation of the clubhouse such as busser, food runner, event valet, and expeditor - Communicated between management, bartenders, servers, and chefs to successfully deliver hundreds of meals a day to satisfied customers - Provided kind and welcoming service to customers- Assisted in the setup and breakdown for a variety of events - Worked in a variety of environments such as weddings, fine dining, and bar service - Trained new bus staff to become successful members of the team