As a Project Lead & Resource Traffic Manager, I oversee the smooth operation and coordination of daily tasks, projects, and resources within the agency. My role ensures efficiency and alignment across creative teams, HR, and other departments by handling a variety of operational duties. By optimizing resource use, I directly contribute to increased profitability. Key responsibilities include:Conducting inductions for new employees on the traffic platform and Basecamp, as well as managing employee leave inductions.Administering advances and reimbursements for AI platforms and other software tools used within the agency.Managing payments for tool acquisitions and ensuring timely processing.Organizing and prioritizing daily tasks for creative teams while ensuring efficient resource management.Planning and scheduling tasks and projects, making sure all deadlines and priorities are met.Managing vacation and compensatory leave updates across all agency platformsMonitoring and ensuring compliance with leave policies and tracking compensatory leave.Managing client accounts for those without a dedicated account manager (e.g. Publicis group agencies and special projects).With a strong focus on optimizing resource use, I help maximize operational efficiency and boost profitability while fostering effective communication and collaboration across teams.In addition to my responsibilities within the agency, I am leading the initiative to implement a standardized resource traffic system across all creative agencies within our group. It involves delivering comprehensive presentations to various departments, training team members and traffic managers on the new traffic platform, and fostering a cultural shift towards more organized and efficient workflows. By introducing these structured processes to a creative industry that previously operated without such systems, I am driving significant improvements in operational consistency and collaboration across the entire group.

Responsibilities:● creating business plans and documents - ​developing ​financial plans to determine break-even points and ensure long-term solvency for the business;● handling paperwork related to opening the company and obtaining all the needed authorizations;● developing financial estimates - ​cost estimates versus budgets;● building and leading teams;● market research - ​studying the competition and ​identifying market opportunities;● setting up marketing strategies and implementation plans for ​direct marketing andpromotion;● managing product development - ​product vision, menus, presentation;● investment and brand management.

Correspond with Clients - identifying and fulfilling the clients’ business objectives.Address Client Queries - in a thoughtful, timely manner.Set Digital Strategies - maintaining a constant collaboration between the parties in order to develop and implement digital marketing and advertising strategies.Set digital strategies for my assigned clients, considering their specific requirements.Suggest, design and implement digital projects to increase customer ROIPresent social media strategies to clientsReport on web performance metricsAnalyze digital campaigns successStay up-to-date with digital technology trends

Supervises everything that is delivered to the client (briefs, strategies, technical specifications of the project, functionality etc.) and ensures that the agency delivers at the quality standards expected by the client.Working closely with the production/creative team to know the status of the projects and to identify the occurrence of any problems, delays or opportunities.Communicates the client's objectives in the agency and represents his interests within the agency.Provides regular communication in both directions between the client and the agency, representing the agency's team in front of the client and settting the client's expectations correctly.

Responsibilities:- meeting and liaising with clients to discuss and identify their advertising requirements;- designing advertising campaigns that meet the client's brief and budget;- presenting alongside the account manager the campaign ideas and budget to the client;- working with the account manager to brief media, creative and research staff and assisting with the formulation of marketing strategies;- organising clients' events and product activations - from booking locations to giveaways;- acting as the link between the client and the advertising agency by maintaining regular contact with both,- ensuring that communication flows effectively;- negotiating with clients and agency staff about the details of campaigns;- presenting creative work to clients for approval or modification;- handling budgets, managing campaign costs and invoicing clients;- writing client reports;- monitoring the effectiveness of campaigns;- undertaking administration tasks;- arranging and attending meetings;- making 'pitches', along with other agency staff, to try to win new business for the agency.

Providing assistance for the sales team, focusing mostly on managing schedules and the distribution of any sales documentation, preparing and then following up on any sales quotations made for clients, negotiating terms with the client at a cost best suited for them, responding efficiently to any online or telephone queries in a calm and friendly manner, connecting other departments and the client to provide the service most suitable to the client’s needs, cost and time restraints.

Providing guidance and assistance to sellers/buyers in marketing/purchasing property for the right price under the best terms; intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters to their benefit and ensure a fair and honest dealing; performing comparative market analysis to estimate properties’ value; maintaining and updating listings of available properties; cooperation with appraisers, lenders and home inspectors; promoting sales through advertisements and listing services

My primary responsibilities: human resources, accounting and marketing. I was creating hiring adds, taking first hand interviews and preparing the paperwork necessary for the hiring. Regarding the marketing side of the job I was handling the website and all the online and offline communication.

Identifying new customers and new sales opportunitiesProcessing customer information and documentsTransformation of the servicing operations in additional sales opportunitiesManagement and recruiting activities

Constantly reporting to support business decisionsConducting marketing campaignsNews information related to economic, financial, marketing and the market trendsWorking within deadlinesWorkflow scheduling, training and mentoring new colleagues and assuming leadership role in managing the sales process

Closing partnerships with real estate agencies and developersResearch and analyze current market conditions of the banking industryPermanent assistance and training for new employeesRisk management

Market researchSales of life insurance