Late Leavers CoordinatorSupport line managers and HR Business Partners across all regions with queries related to the termination process (systems used: SuccessFactors and Fieldglass), following a structured approach, aligned with global guidelines• Collect feedback from End Market (Line Managers and HR BPs), focused on gathering details about instances where terminations were delayed in the reference systems• Determine if the Exit Process was registered with delay or there were circumstances flagging the situation as being a false one - create evidence that shows the invalidity • Provide suggestions for improvement and develop action plans to address root causes identified through analysis• Consolidate and monitor the evolution of the Leavers that were processed with delay – data maintained in Power BI• Global Analysis communicated to the Board Members, monthlyProject Coordinator and Processing Accuracy team leaderHelp / coordinate specific projects that are needed for the businessCoordinate Processing Accuracy Team, formed by 2 members• Search for Continuous Improvement solutions by analysing the existing and repeated issues in the processes, together with the team• Create an Action Plan, together with the team, to address the existing issues and mitigate the risks associated

Perform internal audit for Human Resources department and provide support to the teams to improve the Processing Accuracy results• Generate the dashboard after monthly evaluation of processed cases and engage with the global reporting team to update global dashboard.• Organize regular feedback session to SME/Team Leads and provide details/insights on Processing Accuracy results.• Provide Processing accuracy training to new SMEs/Team Leads, when the case.• Propose and support implementation of plans to improve Quality services and increase Processing accuracy results.• Prepare and update the Processing Accuracy Tool in Share Point.• Update the Processing Accuracy ways of working on a timely manner based on the GTLD/LTLD changes.• Build global network with other hubs including CI initiatives in Processing Accuracy and other process.• Ad-hoc report/ad-hoc activities about the Processing Accuracy results.• Initiate collaboration with other teams to exchange knowledge, best practices, and opportunities for improvement

Employee Administration Specialist with Spanish Use HR procedures and guidance available to manage the Hire to Retire process, along with the rest of the data work changes / updates • Execute administrative and transactional processes, using online tools, systems, and applications• Monitor work performance against service standards, established SLAs and KPIs, to ensure that a professional, efficient, and quality service is consistently provided to markets