Andre Faca Email and Phone Number
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Andre Faca personal email
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I'm a web hosting industry veteran with over 15 years of experience dealing with the following technologies on a daily basis:Control Panels: cPanel/WHM (Linux) + Minor experience in PleskTechnologies: Apache, MySQL, Exim (Mail)Troubleshooting Skills in: PHP, HTML, CSS, JS, Perl, BashOperating Systems: Fedora, CentOS & CloudLinuxI'm very experienced in leading teams and providing a great liaison between tech and non-tech areas.Feel free to message me if you think I can add value to your company.
Kinsta®
View- Website:
- kinsta.com
- Employees:
- 127
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Senior Support EngineerKinsta® Jun 2022 - Present
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Support EngineerKinsta® Jan 2020 - Jun 2022Los Angeles, Ca [Remote]
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Lead System AdministratorA2 Hosting Apr 2018 - Dec 2019Ann Arbor, Mi [Remote]My responsibilities start with the planning/implementation of development/refactoring changes, as well as the ongoing server fleet maintenance and resource management.Some of the typical tasks of my role:- Assessing and analyzing the performance of the team- Elaborating / Updating internal technical documentation- Discussing / Meeting / Coordinating events with other department leads- Reviewing / Advising code changes- Troubleshooting technical issues as they ariseIn addition, I also try to be the logical liaison between the departments of Technical Support and System Engineering. -
Linux Support AnalystA2 Hosting Apr 2017 - Mar 2018Ann Arbor, Mi [Remote]* Troubleshooting a wide range of Linux, cPanel, Web Hosting issues as well as to advise/consult on any development issues that arise and I'm able to address.* Worked in both the Guru and Advanced queues (L1/L2), both within the Tech Support department.
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Senior Support ManagerWorld Wide Web Hosting Llc Dec 2012 - Aug 2016Denver, Co [Remote]* Managing the Technical Support team, assign tasks and queues to Level1 technicians and Level2 System Administrators* Monitor the activity of the technical support help desk and live chat* Troubleshooting issues that the Technical Support team is not able to resolve* Provide direct technical support and guidance for Server Health Dept's technicians per request* Act as a point of contact between the management team and Level 1 Technical Support Technicians and Level 2 System Administrators. -
Technical ManagerWorld Wide Web Hosting Llc Sep 2011 - Dec 2012Portugal [Remote]* Managing the Technical Support team, assign tasks and queues to Level1 technicians and Level2 System Administrators* Monitor the activity of the technical support help desk and live chat* Troubleshooting issues that the Technical Support team is not able to resolve* Technical-Manager only tasks such as taking care of the servers' maintenance.
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Level 2 System AdministratorWorld Wide Web Hosting Llc May 2011 - Nov 2011Portugal [Remote]* Monitor / Balance servers for optimal performance.* Answered customer trouble tickets
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System AdministratorApplied Innovations Sep 2007 - Jul 2011Miami/Fort Lauderdale Area* Monitored / Balanced servers for optimal performance.* Answered customer trouble tickets and live-chat requests. -
Live-L2 (Advanced Tech. Support Chat Representative)Hostgator.Com 2005 - 2007Miami/Fort Lauderdale Area* Actively monitored, responded and supervised client support chat requests.* Answered customer trouble tickets. -
Remote System AdministratorLunarpages 2004 - 2005Luxembourg [Remote]* Monitored servers and balanced server loads for optimal performance.* Answered customer trouble tickets.
Andre Faca Skills
Frequently Asked Questions about Andre Faca
What company does Andre Faca work for?
Andre Faca works for Kinsta®
What is Andre Faca's role at the current company?
Andre Faca's current role is Web hosting industry veteran.
What is Andre Faca's email address?
Andre Faca's email address is an****@****ion.com
What is Andre Faca's direct phone number?
Andre Faca's direct phone number is +156192*****
What are some of Andre Faca's interests?
Andre Faca has interest in Children, Environment, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Health.
What skills is Andre Faca known for?
Andre Faca has skills like Apache, Mysql, Linux, Cpanel, System Administration, Php, Centos, Servers, Web Development, Windows Server, Troubleshooting, Linux System Administration.
Who are Andre Faca's colleagues?
Andre Faca's colleagues are Gm Misekabu, Jon Penland, Milan Szakacs, Nathaniel Robertson, Bogdan Alexandru Stratulat, Steven Bonisteel, Jack Irish.
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