Andre Jay Fredy Email & Phone Number

New York, Ny, Us

Responsible for helping customers to implement / integrate products with their systems. Leading and supporting implementations. Escalating integration issues to appropriate support team. Understand and explain integration / implementation capabilities to customers. Manage and communicate implementation checklists with customers. Provide on-going customer support for each integration / implementation. Manage customer expectations. Manage product integration / implementation to customer requirements. Troubleshooting integration / implementation issues.

San Diego, Us

Member of IT Group

La Jolla, Ca, Us

In my current position, I was hired to lead a consolidation effort for a medium/large size IT area that had 11 different IT groups (~54 - IT personnel) into a centralized area of server management. This has involved meeting and coordinating the various groups for a steady and safe migration into a newly created server farm. As part of this position I have researched, procured, and implemented a new virtual server farm area as well as physical server area. The implementation involved the use of NetApp SANS and virtualization products. Our current environment is hosting 130+ virtual servers and 45+ physical servers. We will be increasing the number of servers hosted as the consolidation moves forward. All the areas have very different needs; many of the areas have sensitive data – HIPAA, PII, PCI, and FERPA. Securing the data properly has been the priority when moving into the new server farm area. The overall scope of this job involves the IT support of approximately 1100 users. RESUME HAS MORE SPECIFICS ON TECHNICAL SKILLS.

La Jolla, Ca, Us

In my prior position as Operations manager I was responsible for hiring and training the technical staff as well as all aspects of supervision including scheduling, evaluation, and quality of work. I was also responsible for the day to day administration and integrity of servers, workstations, and peripherals. I was a lead member of the network security team that provided network based security and integrity solutions for the UC System that included: payroll, general accounting, disbursements, cashiers, mail services, and marketplace. As the network and computer Operations Manager my team supported over 350 workstations at 12 locations as well as 350+ users, we were responsible for supporting over 65 Microsoft Servers and 5 VMware host servers used to support the infrastructure that provides file/print, document imaging/archival, database, web access, remote access, LAN management, and SAN management. RESUME HAS MORE SPECIFICS ON TECHNICAL SKILLS.

• Manage Synergy Broadcasting / Tiltrac system used to distribute video to educational cable channel, also used to convert analog tapes to digital format• Convert analog video library to digital format; approximately 1400 titles (mpeg-2 format)• Assist on broadcast content productions in studio and remote sites (sound, lighting, grip)• Video editing non-linear and traditional (Avid, Premiere)• Program local educational channel for tele-courses• Oversee video distribution network for tele-courses for 7,000 students