Andre Goncalves Email & Phone Number

Orlando, Florida, United States

Collaborated with diverse teams to proactively address cybersecurity concerns, resultingin a remarkable 99% reduction in vulnerabilities, effectively mitigating potential threats.• Assisted fellow team members in resolving intricate logical challenges and skillfullyinfluenced them to embrace my ideas, even without formal authority. Promoted technicalleadership to entry-level and junior engineers in complex enterprise systemenvironment.• Led the development of the Exit Counter System using C#. This project was designed toaccurately track occupancy levels in real-time across multiple locations, including parks,attractions, restaurants, and retail stores. The streamlined platform aggregates thisdata, providing operators with precise headcounts, optimize crowd flow, and adhere tocapacity limits. Using Chef to deploy in more than 50 server, improving performance,security, reducing the downtime to 95%.• Redesigned the Skyliner Trackmap using Node.js, Vue.js, and Docker, with a mobile-friendly approach. This information is displayed for each gondola, helping operatorsmonitor passenger needs in real-time, passenger occupancy, increased safetystandards and allowed for faster emergency response, enabling efficient evacuationplanning in critical situations.• Reverse-engineered a legacy Iterative Character Show Tool application (ICE),rewriting its API in PHP Laravel and documenting endpoints with Swagger. Migratedlocal storage to AWS S3 for enhanced scalability and reliability, and optimized theExtJS frontend to improve responsiveness and user experience. This modernizationinitiative significantly enhanced application performance and strengthened securitymeasures, aligning with current best practices for cloud storage and APImanagement.• Led software development initiative as subject matter expert and primary point-of-contact for project management staff.• Promoted technical leadership to junior engineers in complexenterprise system environment.

Orlando, Florida Area

- Utilized PHP Laravel Framework to develop high-performance internal software, incorporating the latest concepts and technologies. Employed PHP Unit Tests for automated testing, Swagger for API documentation, and other quality control tools. - Designed and developed applications with diverse front-end technologies, including HTML5, Bootstrap, JavaScript, CSS3, AJAX, jQuery, ExtJS, NodeJs, and VueJS.- Led the migration of the legacy Exit Counter System from PHP to a modern, multiplatform solution using C# and .Net Core 3.1. Successfully deployed the new Exit Counter System to all turnstiles in various Theme Parks.- Leveraged Docker for building images, enhancing the development environment, and implemented Docker images with GitLab runners to automate pipeline jobs for software deployment to production servers.- Designed and maintained databases and table structures across various platforms, including MySQL, POSTGRES, Oracle, and SQL Server, to support both new and existing software in a back-end environment.- Managed and maintained AWS environments, including EC2, Elastic Beanstalk, Elastic Cache, RDS, S3, and Route 53, Kubernetes ensuring the reliability and scalability of cloud-based systems.

Porto Alegre Area, Brazil

- Remote Team Lead and Software Engineer, taking charge of a team of developers focused on e-commerce platforms and iOS and Android app development.- Additionally, I took on the responsibility of completely rewriting the e-commerce platform using PHP Laravel Framework, JQuery, and Bootstrap. Furthermore, I spearheaded the development of iOS and Android applications, establishing seamless communication with the REST API, all of which was built within the PHP Laravel environment.- As both a Team Lead and Project Manager, I applied Agile methodologies, including Scrum, to successfully guide the company in the implementation of a nationwide e-commerce platform.

Orlando, Florida Area

- Worked as a contractor on-site at The Walt Disney World, utilizing PHP to develop high-performance internal software. Employed the latest concepts and technologies, including Laravel, Bootstrap, JavaScript, HTML5, CSS3, AJAX, jQuery, and ExtJS, to deliver robust solutions.- Designed and managed database structures across multiple platforms, including MySQL, POSTGRES, Oracle, and SQL Server, to support both new and existing back-end software.Implemented a CHEF cookbook script for automating deployment, enhancing the efficiency of Linux and Windows virtual machine support for web software hosting environments.- Streamlined code deployment with GitLab by creating pipeline scripts, automating the deployment process for development and production servers.- Facilitated data exchange between PHP and ExtJS, enabling the export of JSON, XML files, and RESTful services for efficient back-end data management.- Utilized JIRA's Task Manager to implement Kanban concepts for effective project management.

Porto Alegre, Brasil

• Worked effectively in developing new apps for iOS Objective-C and Swift 2.0 projects and JAVA Android with design teams to ensure software solutions elevated client-side experience. • Modified existing IOS Objective-C and Swift 2.0 projects and JAVA Android to correct errors, adapt to new language features, and improve performance and design partners.• Created an API to back-end communicate with iOS and Android Apps, using RESTful for reading and writing JSON and XML.• Using tools for developer optimization like dependency managers such as Cocoa Pods and Gradle, unit test case with Spectra, Jenkins, and code version with GitHub, bitbucket, and SVN.• Collaborated with team members to create application's system analysis based on client requirements and define program language in each environment.• Rapidly prototyped new capabilities to confirm the feasibility and use tools like Zeppelin to export assets for XCode and Android Studio projects.• Familiarity and effective use of agile delivery with Scrum and tools such as Trello and Kambam.• Built databases and table structures in MySQL and SQL Server for back-end environment.• Developed and implemented websites on multiple platforms using PHP and frameworks like WordPress, Symfony CodeIgniter, Bootstrap, JavaScript, HTML5, CSS3, AJAX, jQuery, and ExtJS. Maintained some back-end in JAVA using NetBeans and C# on Visual Studio.

Porto Alegre E Região, Brasil

• Built databases and table structures in MySQL and SQL Server for e-commerce and back-end environment.• Developed and implemented complex Internet and Intranet applications on multiple platforms using PHP Symfony, CodeIgniter, JAVA Eclipse, Bootstrap, JavaScript, HTML5, CSS3, jQuery, and Ext JS.• Provided methodologies for object-oriented software development and efficient database design. • Provided continued maintenance and development of bug fixes and patch sets for existing web applications with JavaScript, HTML5 and CSS.• Developed and implemented complex Internet and Intranet applications on multiple platforms using PHP Symfony, CodeIgniter, JAVA Eclipse, Bootstrap, JavaScript, HTML5, CSS3, jQuery, and Ext JS.

São Leopoldo, Rio Grande Do Sul, Brazil

As a dedicated Support Analyst and specialist in the implementation of client process changes, I have played a pivotal role in process mapping, client support, and software deployment for universities and schools. My focus extends to process optimization, ensuring that the implemented changes align seamlessly with the evolving needs of educational institutions.

Gravataí, Rio Grande Do Sul, Brazil

• Managed Linux and Windows NT/2000 servers, ensuring optimal performance, security, and availability.• Administered Microsoft Exchange for email and calendar services.• Oversaw Active Directory for user account management and security.• Diagnosed and resolved network issues, providing technical support to users.• Applied updates, patches, and upgrades to maintain system security.

Porto Alegre, Rio Grande Do Sul, Brazil

• Team leader working close to other developers of the team helping to solve problems, code review, analysis, and provide monthly individual feedback.• Developed and implemented websites on multiple platforms using PHP and frameworks like WordPress, Symfony, JavaScript, HTML5, and CSS3. Maintained some back-end in JAVA using NetBeans and C# on Visual Studio.• Built databases and table structures in MySQL and SQL Server for e-commerce and back-end environment.

Porto Alegre, Rio Grande Do Sul, Brazil

• Provided technical support via phone, email, and chat to resolve customer issues.• Diagnosed and troubleshooted internet connectivity and service problems.• Assisted customers with account setup, configuration, and maintenance.• Guided customers through problem-solving processes and technical instructions.• Documented support interactions and solutions for future reference.

Porto Alegre, Rio Grande Do Sul, Brazil

As a professional musician specializing in keyboard performance, I have been a dynamic presence in church services and gospel events. My musical journey includes collaborating with renowned gospel artists such as Marquinhos Gomes, Paulo Figueiro, Soraya Moraes, and Ron Kenoly. With a passion for creating soulful and impactful music, I bring a unique blend of talent and experience to every musical endeavor.

Porto Alegre, Rio Grande Do Sul, Brazil

• Responsible for managing and maintaining the network infrastructure to ensure efficient and secure operations.• Managed Linux and Windows NT/2000 servers, ensuring optimal performance, security, and availability.• Administered Microsoft Exchange for email and calendar services.• Oversaw Active Directory for user account management and security.• Diagnosed and resolved network issues, providing technical support to users.• Applied updates, patches, and upgrades to maintain system security.• Implemented network security measures, including firewalls and data encryption.• Proficiency in Linux and Windows NT/2000 server environments, expertise in Microsoft Exchange and Active Directory, strong troubleshooting and technical support capabilities and solid understanding of network protocols and security best practices.

Porto Alegre, Rio Grande Do Sul, Brazil

• Assisted in the maintenance and troubleshooting of IT systems and hardware.• Provided support for software installations, updates, and configurations.• Helped with network setup and maintenance tasks.• Responded to technical issues and provided solutions to end-users.• Documented support activities and maintained IT inventory records.

Bachelor'S Degree, Computer Science

Technologist In Accounting And Bookkeeping, Mathematics

Enabled and certified to make notes on the organization's financial transactions and to examine fiscal and parafiscal documents. Analyze.