Andre Hooper Email and Phone Number
Experienced professional with 10+ years working across sales and hospitality industries. Driven with a keen desire to improve processes, meet business goals and consistently exceed client expectations. A strong cross-functional team player with a keen focus on customer acquisition and retention. Currently pursing a Bachelor's degree focused in Clinical Psychology from CUNY, Brooklyn College.
The Ritz-Carlton Hotel Company, L.L.C.
View- Website:
- ritzcarlton.com
- Employees:
- 13905
-
HousekeeperThe Ritz-Carlton Hotel Company, L.L.C. Oct 2018 - PresentNew York, New York, United States• Managed clientele responding promptly to requests from guests and resolved issues to deliver 100% guest satisfaction.• Identified issues and implemented maintenance and prevention strategies to ensure public and guest satisfaction. • Collaborated with cross-functional teams to ensure an exceptional guest experience. • Awarded Employee of the Month two times for delivering outstanding performance and customer service. -
Sales And Leasing ConsultantLexus Jul 2014 - Oct 2018New York, New York, United States• Cultivated long-term, positive relationships with customers to build rapport, business and sales growth. • Applied knowledge of Excel to organize client data more efficiently. • Consulted clients on products that would best meet their needs, maintained in-depth product knowledge to ensure accurate selling of items to clients, and sold 17 units in a month totaling $100K in sales. • Awarded Top Salesperson of the Month. -
Banquet CoordinatorW Hotels May 2012 - Jun 2014New York, New York, United States• Directly supervised a team of 60 servers, facilitated training and delegated tasks to achieve client satisfaction and surpass goals. • Assisted clients with menu selection, upsold products, and boosted sales. • Exceeded customer expectations through design and organization of banquet hall for a variety of events. -
Executive Lounge AttendantLotte New York Palace Dec 2008 - May 2012New York, New York, United States• Coordinated all guest amenities and services maintaining details and managing changes or cancellations; worked with executive-level and VIP guests. • Supervised general sanitation and cleaning duties within the hotel premises attending to and improving conditions. • Controlled inventory stock verifying item availabilities and ordered products to replenish stock and meet guest expectations.
Andre Hooper Education Details
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Clinical, Counseling And Applied Psychology -
Business Administration And Management, General
Frequently Asked Questions about Andre Hooper
What company does Andre Hooper work for?
Andre Hooper works for The Ritz-Carlton Hotel Company, L.l.c.
What is Andre Hooper's role at the current company?
Andre Hooper's current role is Houseman at The Ritz-Carlton.
What schools did Andre Hooper attend?
Andre Hooper attended City University Of New York-Brooklyn College, Kingsborough Community College, Institute Of Culinary Education.
Who are Andre Hooper's colleagues?
Andre Hooper's colleagues are Clement Precious, Brendon Mowatt, Austin Wolf, Gyanu Bhujel, 李艳丽, Jolene Dixon, Nour Behery.
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