Sap Crm 3Rd Level Support
CurrentMy role in this team is to offer support for markets all around the world, The majority of my responsibilities are: - SAP CRM 3rd level support- knowledge transfer & remote work with German colleagues- direct communication with client regarding the issues- debugging reports/data errors- reproduce/evaluate/fix the error according to priority of the incident- taking corrective actions depending on data error.- creating code fixes based on client procedures.- customization, change management, and analyzing business processes.- roles and authorizations checkbeside the main responsibilities I do also:- help junior colleagues on different issues - sometimes I do offer process related support (1 level support)- refactoring, job aborts, and translations.Sap marketing CRM