Andrei Alexe Email & Phone Number

Romania

Romania

Romania

Bucharest, Romania

Contract management for strategic corporate customers

Bucharest, Romania

My main responsibilities consist in winning and developing Medium and Large customers, including corporate in order to generate revenues and achieve performance targets;I develop the strategy to grow each of my clients in the way of becoming SPOC (single point of contact) for all the transportation services that they use;I bring my contribution to the development of the overall annual sales plan and in building an opportunity pipeline aligned with the organization’s financial aspirations;I am the key interface between customers and all relevant divisions of DHL.

Bucharest, Romania

I managed a portfolio of over 300 active clients in the allocated area.My main goals/achievements were to acquire new business clients, to secure the retention and the development of the existing customers to their full potential and to gather information about the competition.

Bucharest, Romania

I negotiated packages and deals aligned with the needs of the potential customers;I identified and acquired new business customers; I maintained and developed long lasting relationships with clients from the portfolio I managed and I promoted a positive image of the company in the relationship with the customers; I collaborated with UPC’s internal departments in order to implement / establish the opportune technical solution for the customer.AccomplishmentsI regularly exceeded the monthly target.

Bucharest, Romania

Scouting and acquiring new clients, exclusively business customers, and closing with them services contracts for and behalf of Vodafone Romania, accordingly to the existing offers and promotions;Permanently searching for solutions in order to expand the selling volume in the entire country.Achievements: acomplishing the monthly target

Bucharest, Romania

I managed and developed an exclusively B2B customers portfolio;I prospected the zonal market and I contracted new customers;I implemented the company’s sales strategy over the whole country; I followed and accomplished the sales targets;I identified and understood the client’s communication needs in order to provide appropriate solutions within Vodafone product and services portfolio;I ensured customer retention, account penetration and customer satisfaction KPI’s, through SME and SOHO companies.Accomplishments: The best Top Performer in the country - 15 consecutive months in which I exceeded the agreed target with more than 50%.

Bucharest, Romania

Receiving and registering the clients’ complaints accordingly to the working specifications;Registering the received written complaints by means of courier services / fax/ e-mail and offering corect and complete solutions, maintaining the required quality level of all products and services provided by the company; Solving the complaints by using all the available communication means (in-bound and out-bound calls, written corespondence – fax, e-mail, mail services);Monitoring and reporting all the anomalies / issues camed along, of technical nature or any other nature;

Bucharest, Romania

Insuring the communication with the clients by using all the available communication means (in-bound and out-bound calls, written corespondence – fax, e-mail, mail services);Providing the general information (price list, services, covering, packages, the distribution network, etc.) or personalized information (the bill’s value, the bill’s emission date, last pay date, PUK, etc.) in order to solve the client’s request;Delivering to the demanding clients of the correct and complete data by proper using the informational system;Applying the Companie’s strategy in general and the division’s from which I was part in particular, by carrying out to the letter the procedures and working instructions;

Bucharest, Romania

Managing the human resources, merchandise and any other aspects concerning the 3 shops composing Crin Imperial Comexim S.R.L. company.

Bucharest, Romania

Retail and wholesale trading of sports articles;Administrating, supervising and selling the merchandise.

Education record

NLP is the mastercraft or mastery of controlling your emotions by controlling your brain. NLP is the study of human excellency.

Boosting Sales

Education record

After I graduated this 168 hours very special course, I received a graduation diploma released by the EANLP (NLP European Association)..

Licentiate Degree, Psychology

Selling4Success

Curs De Comunicare

Written Communication Course

Professional Certificate For Assisting Programmer, Informatics

Customer Value Proposition, Selling Skills And Sales Operations