Andrei Alexe Email & Phone Number

Bucharest, Romania

Responsible for overseeing a team of 7 members that manages end-to-end process of order management, from the time an order is placed until the invoice is generated. • Communicate the company's goals and objectives into manageable tasks for the team and ensure full understanding among team members;• Prepare daily, weekly and monthly metrics on team performance and use reporting tools to monitor team progress as per planned schedule;• Contribute to the performance development of the… Show more Responsible for overseeing a team of 7 members that manages end-to-end process of order management, from the time an order is placed until the invoice is generated. • Communicate the company's goals and objectives into manageable tasks for the team and ensure full understanding among team members;• Prepare daily, weekly and monthly metrics on team performance and use reporting tools to monitor team progress as per planned schedule;• Contribute to the performance development of the team members involving them in necessary activities, trainings and offering specific support;• Participate in hiring and orientation process for new team members;• SOX Controls and reconciliations;• Perform revenue leakage analysis investigations and search for root causes to prevent in the future;• Actively involved in day to day usual Billing activities;• Provide support on internal and external audit queries and provide back-up documentation;• Conduct monthly meetings with stakeholders, presenting the previous month's activities, financial data, constraints, and improvement areas;• Actively involved in process improvement projects from requirements phases up to UAT and sign offs. Show less

Bucharest, Romania

Responsible for analysing and optimising complex business processes to identify inefficiencies and improve operational performance. Worked with cross-functional teams to develop and implement strategies for process improvement resulting in cost savings, increased productivity, and improved quality.• Identified specific opportunities for improvement such as standardising processes for the UK billing team, re-shape termination process, automate the creation of Oracle Upload files by using a… Show more Responsible for analysing and optimising complex business processes to identify inefficiencies and improve operational performance. Worked with cross-functional teams to develop and implement strategies for process improvement resulting in cost savings, increased productivity, and improved quality.• Identified specific opportunities for improvement such as standardising processes for the UK billing team, re-shape termination process, automate the creation of Oracle Upload files by using a VBA;• Worked closely with stakeholders to ensure that proposed changes were aligned with business goals and objectives;• Maintained effective communication with stakeholders providing regular updates on project progress and ensuring that their feedback was considered in the design and implementation of new processes; • Implemented process improvements using a structured approach such as Lean Six Sigma;• Developed training materials and provided coaching to employees to ensure that they understood the new processes and were able to effectively execute them;• Monitored progress to ensure that the improvements were achieving their intended results;• Developed several scenarios and ensured their approval before including them in user acceptance testing (UAT). Show less

Bucharest, Romania

Overseen the billing process ensuring accuracy and efficiency. I was responsible for analyzing billing data, identify discrepancies and resolving issues or queries in a timely matter. Provided guidance and training to junior members of the team. • Provided support to team members with complex queries and other daily tasks as needed;• Maintained accurate billing records and ensured compliance with company policies and procedures;• Actively participated in team meetings sharing… Show more Overseen the billing process ensuring accuracy and efficiency. I was responsible for analyzing billing data, identify discrepancies and resolving issues or queries in a timely matter. Provided guidance and training to junior members of the team. • Provided support to team members with complex queries and other daily tasks as needed;• Maintained accurate billing records and ensured compliance with company policies and procedures;• Actively participated in team meetings sharing knowledge and insights with colleagues to improve overall team performance;• Communicated effectively with internal and external stakeholders, providing excellent customer service, and maintaining positive relationships;• Proactively sought out ways and suggest ways to improve billing methods and increase efficiency;• Participated in Improve Academy Program improvement process which resulted in a 60% reduction in time spent and a 30% increase in accuracy for a manual bill run. Show less

Bucharest, Romania

Responsible with set up of new clients and performing the invoicing. I was also reviewing and analyzing billing statements to ensure accuracy and compliance with company policies and procedures and resolve if any billing errors. Also, part of my activity was to solve queries received directly for customers or from other internal departments. • Set up new clients in Oracle for generating invoices and ensured accurate data entry;• Prepared and analyzed data files in Excel and uploading it… Show more Responsible with set up of new clients and performing the invoicing. I was also reviewing and analyzing billing statements to ensure accuracy and compliance with company policies and procedures and resolve if any billing errors. Also, part of my activity was to solve queries received directly for customers or from other internal departments. • Set up new clients in Oracle for generating invoices and ensured accurate data entry;• Prepared and analyzed data files in Excel and uploading it in Oracle for executing bill runs for various products on time, ensuring a high level of accuracy;• Completed tasklist activities, performed maintenance modifications on client accounts and SOX Controls checklists for bill runs to ensure compliance with company policies and procedure;• Responded to queries from clients and internal associates via Siebel cases and shared Billing email inbox within agreed timescales;• Raised manual invoices and credit notes as needed, ensuring accuracy and completeness of documentation (approval matrix followed, CN LOG completed). Show less

Bucharest, Romania

My main responsibilities were to modify in system booked signed leases that were incorrectly setup. Communicated with different departments of Dell Financial Services in Romania and the USA to obtain required approvals for making changes. Establishing the root causes of the error and provide insight on how to improve processes to prevent in the future. Participated in team meetings, sharing knowledge and insights with colleagues to improve overall team performance.

Panciu, Vrancea, Romania

During my time at the Institution, I had the opportunity to work in various departments and perform a range of duties. Specifically, I was responsible for issuing various certificates, construction permits, and urbanism certificates.

Panciu, Vrancea, Romania

I maintained primary accounting records of payments and receipts and facilitated payments to suppliers and employee wages. Additionally, I ensured the fulfillment of all financial obligations of the company towards third parties.

Master’S Degree, Banks And Financial Markets

Bachelor’S Degree, Finance & Banking

High School, Economics