Andrei Badea Email & Phone Number

Bucharest, Romania

Bucharest, Romania

- involvement in the project implementation phase and tight collaboration with the testing, development and analysis teams - performing trainings and tests for end users- testing application modules and managing bugs- creating user manuals, technical documentation and updating the Knowledge Base- business trips to the retirement homes in the country for analysis and training in the application- collecting new features or bugs from the end users and transmitting them to the responsible teams- obtaining the acceptance for the supplied modules - using selects and queries in the Oracle database to verify the support requests- assisting the users in order to use the application- solving technical support requests submitted by users via email or phone according to the priority of each incident- identifying bugs and escalating them to the development team- solving technical support requests submitted by users via email or phone according to the priority of each incidentProjects+ Mercur (informatics system that manages the social insurance and pension scheme for Romanian migrants)+ Revisal (Romanian Work Force Management System)+ Orizont (Integrated System for the National Public Pension Fund)

Bucharest, Romania

- stock management for Vodafone dealers and Vodafone direct sales channels- solving incidents related to the retail process for Vodafone dealers or Vodafone sales agents- informing the dealers about the offers of Vodafone promotions and presenting the benefits of these offers- centralizing stock requests from Vodafone direct sales channels- script transferring of items between Vodafone sales channels - stock management of Vodafone sales channels for obtaining the optimum balance between acquisitions and sales- managing and updating Microsoft Access databases- forecasting orders and sales

Bucharest, Romania

- provide administrative support to the Producer- choosing and managing locations for filming- organizing the crew and the equipment- expense accounts management

Bucharest, Romania

- assessment and solving software or hardware issues- setting up new equipment and upgrading existing systems - testing and servicing equipment- advising clients regarding the acquisition of it products

Bachelor'S Degree, Automatics And Applied Informatics

Education record