Andrei Bîrsan Email & Phone Number

Iași, IS, RO

Iasi Metropolitan Area

- Responsible with maintaining, improving and securing the Azure resources for the application that we are developing.- Maintaining the CI/CD pipelines for the application and infrastructure- Focusing on keeping the costs as low as possible, making cost reductions wherever possible- Working with the technologies: GitHub, TeamCity, Octopus, Azure App.

Iaşi, Romania

Technical Trainer for Wantsome Networking & Infrastructure students, with focus on the virtualization, Windows Server and Microsoft Azure

Iaşi, Iaşi, România

- Managing, installing, maintaining, orchestrating, troubleshooting, automating and maintaining secure the business applications;- Offering 3rd line support for incidents in a timely manner;- Collaborating on infrastructure designs and implementations.- Coordinating with customers and application owners to provide upgrade to systems;- Working in close.

Iaşi, Romania

- Coordinating with customers and application owners to provide upgrade to systems;- Working in close cooperation with the functional application team to keep applications up and running at the highest standards;- Coordinating with several resolver groups to implement changes or solve incidents;- Automating system administration tasks via the use of.

Iaşi, Romania

- Offer second level support for incidents, requests and changes regarding applications servers, cloud services, network issues and also end-user issues- Daily monitoring of the systems (applications, servers, gateways, networks) in the monitoring tool and react promptly to resolve the alerts.- Working with the following technologies: O365, Windows Servers.

- Acting as single point of contact for users, logging and managing calls within SLA.- Offering first line IT support (software, hardware, network and telecom related) by resolving as many issues as possible on initial contact, with a professional telephone manner and high attention to the customer’s needs and requirements;- Performing application.

Iaşi, Romania

Iasi County, Romania

Provide second line technical support for more complex incidents received from the 1st line incident handlers, in respect of clients/services supported;- Apply business and technical knowledge to meet resolution targets;- Acting as first point of escalation for the service desk in respect of technical support;- Taking hot calls that require advanced.

Iasi County, Romania

- Acting as single point of contact for users, logging and managing calls within SLA.- Offering first line IT support (software, hardware, network and telecom related) by resolving as many issues as possible on initial contact, with a professional telephone manner and high attention to the customer’s needs and requirements;- Worked with resolving general.

Iasi County, Romania

- Copy/print/scan services for custormers;- Editing documents with different formats according to the user's requests;- Editing photos for customers, basic Photoshop knowledge;- Corel knowledge required for creating large scale prints;- Book stitching as per customer's requests.

Database Course

System Engineering & Devops

- Virtualization - Linux System Administration: * Using Essential Tools * Essential File Management Tools * Working with Text Files * File.

Network And Infrastructure

- Network Components - Implementing TCP/IP networks - Windows Server installation and administration - Active Directory Domain Services.

License Studies, Theology/Theological Studies

Master Studies, Choir Conducting

Licentiate Degree, Religious/Sacred Music

High School Diploma, Theology/Theological Studies