As a BA cloud administrator, I was responsible in administrating the business analytics product suite from IBM - Cognos Disclosure Management, TM1 and Business Intelligence. Was responsible for implementing CDM solution to Softlayer cloud platform, company which was acquired by IBM in mid 2013. Made use of my knowledge and acquired experience to deliver high performance and availability in order to meet strategic objectives. Administrating in parallel both CDM in SoftLayer and Microsoft Azure I was involved in the process of migration from Azure to Softlayer platform including MS SQL to IBM DB2 migration.Key responsibilities:- uptime, performance and stability for IBM Cognos Disclosure Management, TM1 / Planning Analytics and BI products- provide technical solutions to requirements coming from the business level (research if necessary, time estimates, design, implementation, launch/go-live, monitoring, maintenance etc.)- apply business objectives and requirements from product management- troubleshoot issues at all level throughout the data flow, from networking level to storage, OS, Database, application level- improve security of the overall infrastructure- support QA and performance/load test teams- provide pre-production environments for different projects on-demand - provide a stable, robust and high-performance infrastructure production for CDM, TM1 / Planning Analytics and BI- client facing role

QA Business Analyst in the System’s Product Development Group from IBM Labs.As an Analyst I've designed and delivered the analysis, the testing plans as well as the test execution necessary to achieve the desired level of quality for several projects.My work was a liaison between the technical and business sides of the projectteam, all included projects having a financial background: CDM (Cognos Disclosure Management) FSR 6 (Financial Statement Report), FSR 6.7.As jobs requirements, I had to fulfil the following :- Good understanding of the projects in order to offer support for other departmentsinvolved.- Designing and creating test strategy, test plans, test cases . All created test casesparticipated in the automated life-cycle in order to provide stats on the number ofbugs found to determine the release readiness of a project.- Determine test strategies for integration, functional, regression testing,performance, load and stress testing and also write the specific documentationreview for all areas reviewed- Create technical documentation after new features implementation- BI integration via TM1/Cafe/Controller/Excel Add-ins- Integration with relational databases through OLEDB/ODBC data sources and OLAP such as TM1/MSAS/Essbase and HFM.- Work closely with services, support, development and sales departments to createa flow information pathline.

Responsible for LAN security and documenting the configuration of the system. Isra Center being a marketing research company besides the activity of a system administrator I was responsible for the recording equipment of the focus groups, editing images for qualitative reports and audio/video recordings. Keeping a close relationship with customers in order to provide support with any IT matter such as FTPs and world wide live streaming.Other responsibilities such as: - Morning checks of systems/software.- Performing backups of data.- Applying operating system updates, and configuration changes.- Installing and configuring new hardware/software.- Adding/deleting/creating/modifying user account information, resetting passwords in AD.- Responsibility for LAN security.- System performance tuning.- Setting user GPO