Team Leadership:• Led the IT infrastructure and Incident Response teams, ensuring seamless operations and quick incident resolution.• Established an Incident Response team and implemented incident response policies and workflows.• Managed change processes, ensuring smooth transitions and minimal disruption to operations.Project Management:• Oversaw projects across global offices and data centers, delivering results on time and within budget.• Responsible for game launch readiness, ensuring infrastructure stability and performance.Recruitment & Training:• Acted as the hiring manager for the Infrastructure team, recruiting talent to drive innovation and efficiency.• Developed training plans and policies for new hires, enhancing onboarding and skill development.Communication & Collaboration:• Bridged the technical and business teams gap, effectively translating complex technical concepts for non-technical stakeholders.

• Supervised a team of Junior Infrastructure Operation Engineers.• Actively participated in engineering duties alongside the team.• Identified weak spots and areas for improvement.• Runbooks creation for newly onboarded projects.• Oversaw day-to-day operations to ensure smooth workflows.• Managed shift schedules and handled minor HR tasks.

• Monitored and troubleshooted alerts for physical and virtual server infrastructure.• Managed the hardware lifecycle from deployment and troubleshooting to decommissioning.• Communicated with vendors regarding support cases.• Deployed and troubleshooted virtual machines.• Monitored game titles to ensure optimal performance.• Managed ticket queues to prioritize and resolve issues efficiently.• Handled user and group management in Active Directory.

• Dashboard monitoring & Initial alerts troubleshooting• Collaboration with other teams on problem resolution

- A bit of marketing, a bit of customer support, a bit of graphics, a bit of coding on WordPress and Shoptet

- Head of the Implementation team responsible for preparations and smooth event experience- Leader of 60 - 100 volunteers🟥 BUT BALL 2023 | 7th year• 3600 attendees• Pavilion P, BVV (the biggest ball in CZ)• sold out in 4h🟥 BUT BALL 2022 | 6th year• TOP3 Czech Event Association's awards (B2P events)• 3600 attendees• Pavilion P, BVV (the biggest ball in CZ)• sold out in 24h🟥 BUT BALL 2019 | 5th year• 4200 attendees• Pavilion P, BVV (the biggest ball in CZ)• sold out in 48h🟥 BUT BALL 2018 | 4th year• TOP3 Czech Event Association's awards (B2E events)• 3600 attendees• Pavilion P, BVV (the biggest ball in CZ)• sold out in 3.5h🟥 BUT BALL 2017 | 3rd year• 3000 attendees• Pavilion G1 & G2, BVV

- Guarding the pools in the New Jersey area- Played in NHL commercials "Hockey in Summer"