Jb Fuoco, Ma, Cspo Email & Phone Number

Seattle, Washington, United States

🔹 Developed a strategic product roadmap by conducting stakeholder interviews, focus groups, and discovery sessions, collaborating with leadership, customers, and game studios to align and execute on internal platform features for game titles.🔹 Achieved a 70% increase in development velocity by implementing a standardized design system library of 70 components and 20 flows, which streamlined collaboration and reduced back-and-forth interactions with designers and product owners.🔹 Boosted development speed by 23%, by reducing bugs and enhanced user satisfaction by translating design system components into a unified code-based component system which reduced UI friction with engineering team.🔹 Elevated system performance and speed by 17% and customer experience by leading the planning and migration to a new application platform, in partnership with technical leads.🔹 Simplified internal user workflows in promotion creation processes, resulting in a time savings of 430+ hours annually, via a bulk upload operation feature, improving operational efficiency.🔹 Directed uniform execution and design standards across globally dispersed teams which enhanced collaborative efficiency and product coherence through strategic leadership in UX and UI initiatives.🔹 Increased stakeholder confidence and improved release predictability by optimizing development and QA processes, adhering to agile principles.

Seattle, Washington, United States

🔹 Spearheaded a platform migration that boosted customer experience, development agility, and overall system performance; managed every phase from planning to implementation including leading Scrum team.🔹 Reduced rating processing times by 46% during peak periods with a new application, leveraging insights from user research, data science, design, and development processes.🔹 Ensured on-time delivery of UX designs and technical components by managing and coordinating with the component team, aligning deliverables closely with upcoming development phases.🔹 Transformed feature development and application workflows by establishing a documentation protocol for component-based delivery which optimized architecture, feature governance, and consistency.🔹 Upgraded project management practices by designing and deploying JIRA and Confluence platforms, and creating templates and workflows that advanced team efficiency and project tracking.🔹 Elevated product managers team performance and standardized processes by implementing a training program on documentation protocols, leading to improved efficiency and consistency across projects.🔹 Developed and managed a comprehensive component library of 145 components and widgets which optimized story writing, design, and development efficiencies.🔹🔹Design Phase: Achieved 10-20% time savings by improving consistency and reuse, reducing the need to recreate or redesign UI components, and saving roughly 2 hours per design sprint.🔹🔹Development Phase: Modernized feature implementation with pre-built, documented components, which saved developers 25-40% time or about 3-4 hours per component.🔹🔹 Testing & QA: Reduced testing time by 20-30% through the use of pre-tested components in isolation, thus decreasing redundancy in QA processes and saving 1-2 hours per feature.

Portland, Oregon Area

🔹 Documented system requirements for a new dealer portal, conducting analytical workshops to clarify functionality gaps, and leading a team of five business analysts in producing over 1500 detailed user stories and requirements.🔹 Designed and implemented a customer service portal, used across four business units by establishing a common functionality framework, through collaboration with stakeholders to synthesize 300+ user stories into a cohesive solution framework.

Portland, Oregon Area

🔹 Drove delivery of 5 projects valued over $1 million by spearheading technical program management for brand web site developments, including the establishment and oversight of an internal PMO to enhance resource allocation and project alignment.🔹 Rescued a behind-schedule patient iPad application project by conducting an intensive requirements assessment, re-prioritizing features and tasks to expedite delivery, and reducing delay to just one month behind the original schedule.🔹 Drove delivery of 5 projects valued over $1 million by spearheading technical program management for brand web site developments, including the establishment and oversight of an internal PMO to enhance resource allocation and project alignment.🔹 Rescued a behind-schedule patient iPad application project by conducting an intensive requirements assessment, re-prioritizing features and tasks to expedite delivery, and reducing delay to just one month behind the original schedule.

Greater Atlanta Area

🔹 Increased audience engagement and brand visibility by managing high-profile 3 website redesigns for consumer brands such as Calphalon and PaperMate; oversaw the creation of use cases and test cases, and directed product testing.🔹 Orchestrated transition of a major brand site to the WebSphere Commerce Platform by establishing functional requirements and user stories, and devising comprehensive test cases to optimize platform functionality and enhance user experience.

Greater Atlanta Area

🔹 Architected interface and data integrations for customized solution for a proprietary customer service tool for MyCokeRewards program.🔹 Managed multiple brand marketing campaigns launched on MyCokeRewards platform to drive audience visibility. 🔹 Redesigned functionality and design of platform to contribute to success of MyCokeRewards relaunch.

Greater Atlanta Area

🔹 Managed Information Architects, Strategists, Creative/Art Directors, and Development Resources for creative agency serving telecommunication clients. 🔹 Oversaw a project budget of $1M, with oversight to establish and maintain timelines, while conducting in-depth client scoping, ensuring product strategy effectively met business requirements. 🔹 Managed the information architecture and front-end development for proprietary solution to increase technical resources for global telecommunications corporation. 🔹 Increased project scope and total value of Statements of Work from $150K to $1M for large-scale development project.🔹 Managed and mentored three junior project managers on internal and industry best practices. 🔹 Integral in developing project artifacts and internal estimating tools.🔹 Managed the information architecture and front-end development for proprietary solution to increase technical resources for global telecommunication corporation.

Portland, Oregon Area

🔹 Served as operations manager for privately-owned restaurant group, with accountability for management staff of five locations, as well as administrative staff. 🔹 Oversaw annual budget of $2M, effectively negotiating with key vendors to reduce expenses without impacting quality of goods and services to drive organizational growth. 🔹Directed financial reporting, forecasting, and analysis and remediated obstacles impacting profitable outcomes.🔹 Decreased food costs by 5% by implementing robust tracking and renegotiating costs with vendors.🔹 Gained buy-in by General Managers and Executive Chefs to implement process improvements, driving efficiency, performance, and productivity in alignment with organizational initiatives. 🔹Directed the implementation technical systems to ensure PCI DSS compliance, mitigating corporate risk by protecting confidential cardholder information.

Portland, Oregon Area

🔹 Interactive Producer and Product Owner on national and global brand accounts. 🔹Management of technical websites and integrations as well as concepting and development of social media applications & presences.🔹Resource management responsibility for 4 developers and 6-8 total technical and creative support resources.🔹 Scoped, concepted, and managed large- and small-scale social media applications, website, and mobile experiences.🔹 Developed epics/user stories, user flows and wireframes for websites, social media applications, and mobile experiences.🔹 Concepted and scoped 2012 digital strategy plan for Michaels Craft Stores account.

Portland, Oregon Area

Contract position managing ad banner creative development and campaigns.

Portland, Oregon Area

Management of design and development of major clothing brands in proprietary CMS. Oversight of localization with third-party vendors.Key Contributions and Results:• Assisted Account team with overall client relationship management and developing new business.• Planned and executed localization of multiple websites for large-scale client including interfacing with third-party vendors and representatives within each geographic locale to ensure appropriate global- and locale-specific content was represented.• Created content architectures for website development of ecommerce site ensuring proper content creation to achieve designated messaging goals.• Scoped and managed website redesign, including development of requirements and user stories, of ecommerce site to coincide with launch of new product line for multiple activewear clients.

Portland, Or

🔹 Resource management for 3-5 technical and creative resources as well as 2 junior project managers.🔹 Implemented brand guideline and asset toolkit/database for Visa to support FIFA tournaments and Olympic partnerships.🔹 Oversaw hiring and management of freelancers and third-party vendors.🔹 Managed and mentored junior project managers.

Master'S Degree, Spanish Linguistics

Activities and Societies: Alpha Delta Pi - National Spanish Honor SocietyThesis: Feministic Rhetoric and Linguistics; Graduate Teaching.

Bachelor'S Degree, Spanish

Activities and Societies: Pamoja Dance Company, Sigma Delta Pi (Spanish Honor Society)