Customer Success Manager
Current
Nov 2021 - Present
AeroLeads people directory · profile
André Magalhães Silva Email & Phone Number
Business Development at Genesys
at
Genesys
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
Business Development at Genesys
Location
Barcelona, Catalonia, Spain
Company size
Who is André Magalhães Silva? Overview
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Quick answer
André Magalhães Silva is listed as Business Development at Genesys at Genesys, a company with 6207 employees, based in Barcelona, Catalonia, Spain. AeroLeads shows a matched LinkedIn profile for André Magalhães Silva.
André Magalhães Silva previously worked as Customer Success Manager at Genesys and Business Inteligence Analyst - Customer Satisfaction at Hp. André Magalhães Silva holds Master In It And Management, Management Information Systems, General from Iscte - Instituto Universitário De Lisboa.
Company email context
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Genesys
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Profile bio
About André Magalhães Silva
André Magalhães Silva is a Business Development at Genesys at Genesys. They possess expertise in microsoft excel, java, trabalho em equipe, sql, uml and 5 more skills. They is proficient in Spanish and Inglês. Colleagues describe them as "During the time I spent in ISCTE I had the pleasure several times of made partnership in academic projects with André Silva. By my work experience with him, I can tell that he has a great sense of innovation and creativity. For sure he is more than a team member, he is a hard work colleague and in case of needed be a great leader, always with a good mood that inspire others to looking for solutions and move forward. For André the obstacles are just challenges. Always positive, encouraging and focused. I'm sure he will conquer the world! We had a pack of amazing and successful projects we rolled together, that André could tell you about."
Listed skills include Microsoft Excel, Java, Trabalho Em Equipe, Sql, and 6 others.
Current workplace
André Magalhães Silva's current company
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Genesys
4 roles
André Magalhães Silva work experience
A career timeline built from the work history available for this profile.
Business Inteligence Analyst - Customer Satisfaction
Customer Satisfaction, define and create a strategy for a customer journey (happy flow). Weekly analyses and track of the Net Promoter Score at Sub region level.Working with the EMEA, developing a framework and providing guidance, assessment and advisory for Balanced Scorecard and reports in these areas: - Develop process mapping of current and future.
Sep 2017 - Jan 2022
It Advisor
- Worked as part of a multi-disciplinary team, carrying out the compliance of TI, of several companies in Portugal and Angola such as: EDP, Mapfre, Mercedez-Benz, BAI, Banco Millenium Atlantico, Lusitania.
- COBIT 5 (Luanda, Angola)
- SCIRF (Lisbon, Portugal)
Sep 2015 - Aug 2017
Junior Business Consultant
I was responsible for working in back-office, solving problems in database, configuring automatic reports in MSOffice Word and Excel. Also worked in front-office, customer experience, deposits, withdrawals and responsible for all ATM maintenance
Aug 2015 - Sep 2015
Team & coworkers
Colleagues at Genesys
Other employees you can reach at genesys.com. View company contacts for 6207 employees →
AL
Andrew Leithart
Colleague at Genesys
Cincinnati, Ohio, United States, United States
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RR
Rebecca Roberts
Colleague at Genesys
Greater Toronto Area, Canada, Canada, Canada
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RB
Rory Brennan
Colleague at Genesys
Galway, County Galway, Ireland, Ireland
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TS
Thomas Shallon
Colleague at Genesys
Indianapolis, Indiana, United States, United States
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KJ
Katrina Jane Villaseñor-Lumasac, Cpa
Colleague at Genesys
Metro Manila, National Capital Region, Philippines, Philippines
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EE
Emma Ehrhardt
Colleague at Genesys
Greater Indianapolis, United States
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MM
Matthew Mcnew
Colleague at Genesys
Indianapolis, Indiana, United States, United States
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SD
Sridhar Devaraju
Colleague at Genesys
Chennai, Tamil Nadu, India, India
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JQ
Jacky Qi
Colleague at Genesys
Greater Melbourne Area, Australia
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KS
Katherine Seo
Colleague at Genesys
Boise, Idaho, United States, United States
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Andrew Leithart
Colleague at Genesys
Cincinnati, Ohio, United States, United States
View →
RR
Rebecca Roberts
Colleague at Genesys
Greater Toronto Area, Canada, Canada, Canada
View →
RB
Rory Brennan
Colleague at Genesys
Galway, County Galway, Ireland, Ireland
View →
TS
Thomas Shallon
Colleague at Genesys
Indianapolis, Indiana, United States, United States
View →
KJ
Katrina Jane Villaseñor-Lumasac, Cpa
Colleague at Genesys
Metro Manila, National Capital Region, Philippines, Philippines
View →
EE
Emma Ehrhardt
Colleague at Genesys
Greater Indianapolis, United States
View →
MM
Matthew Mcnew
Colleague at Genesys
Indianapolis, Indiana, United States, United States
View →
SD
Sridhar Devaraju
Colleague at Genesys
Chennai, Tamil Nadu, India, India
View →
JQ
Jacky Qi
Colleague at Genesys
Greater Melbourne Area, Australia
View →
KS
Katherine Seo
Colleague at Genesys
Boise, Idaho, United States, United States
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3 education records
André Magalhães Silva education
Master In It And Management, Management Information Systems, General
Bachelor'S, Computer Science
English Course, B2
FAQ
Frequently asked questions about André Magalhães Silva
Quick answers generated from the profile data available on this page.
What company does André Magalhães Silva work for?
André Magalhães Silva works for Genesys.
What is André Magalhães Silva's role at Genesys?
André Magalhães Silva is listed as Business Development at Genesys at Genesys.
Where is André Magalhães Silva based?
André Magalhães Silva is based in Barcelona, Catalonia, Spain while working with Genesys.
What companies has André Magalhães Silva worked for?
André Magalhães Silva has worked for Genesys, Hp, Kpmg Portugal, and Crédito Agrícola.
Who are André Magalhães Silva's colleagues at Genesys?
André Magalhães Silva's colleagues at Genesys include Andrew Leithart, Rebecca Roberts, Rory Brennan, Thomas Shallon, and Katrina Jane Villaseñor-Lumasac, Cpa.
How can I contact André Magalhães Silva?
You can use AeroLeads to view verified contact signals for André Magalhães Silva at Genesys, including work email, phone, and LinkedIn data when available.
What schools did André Magalhães Silva attend?
André Magalhães Silva holds Master In It And Management, Management Information Systems, General from Iscte - Instituto Universitário De Lisboa.
What skills is André Magalhães Silva known for?
André Magalhães Silva is listed with skills including Microsoft Excel, Java, Trabalho Em Equipe, Sql, Uml, Team Leadership, Cobit, and Lead.
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