Andre Lapointe Email & Phone Number

Ottawa, Canada Area

Ottawa, Canada Area

Office and Project ManagementMicrosoft Office: Project, Word, Excel, PowerPoint, Outlook Adobe Acrobat ProAccounting Software: MYOB, QuickBooks and Simply Accounting FTP: Cute FTP, Transmit, InterarchyFile and folder compare: UltraCompare, BBedit Flowcharts: Visio, SmartDraw, OmniGraffle Professional Analytics: Google AnalyticsDatabase Management and ImplementationDatabase Software: iMIS, Access, Crystal Reports, Adobe FrameMaker, SQL/MySQL Content Management Systems (CMS): Drupal, Typo3 and WordpressWebsite, Design and Printing ProjectsWeb Editors: Dreamweaver, Contribute and Flash ProImage Editors: Photoshop, Illustrator, Graphic ConverterCode Editing: BB Edit, UltraEditAudio/Video: Audition, Soundbooth, Logic, Sound Studio, Final Cut, Premiere, QuickTime Layout: InDesign & InCopy, Quark Express, Adobe FramemakerLanguages: HTML, XML, CSS, PHP, some ASP.NETNetwork and Systems ManagementNetwork Sniffer: WiresharkSystem Backup & Restore: Ghost, Retrospect, CPanel Platforms: Windows and Mac OS, Mobile (iOS and Android)Social MediaWordpress, Facebook, Twitter, Flickr, Pinterest, YouTube, Google+Online MarketingCampaign Monitor, SurveyMonkey, Mail Chimp, Constant Contact, SurveyGizmoRecent consulting workI recently finished a project to give a new and improved look for the interactive displays in the Mammal Gallery of the Canadian Museum of Nature.Following are images of my most recent consulting work:

Ottawa, Canada Area

(Term Contract)➢ Responsible for understanding, monitoring, documenting and making recommendations regarding the use and improvement of the content management system (CMS), Drupal.➢ Responsible for the production of CMN web content on nature.ca as well as 3rd party sites and social media based on requirements and current museum policies within approved budgets and projects.➢ Provide expertise on web design and web functionality, as well as, implementation and production practices.➢ Contribute to the development and implementation of policies, standards and guidelines for systems and functionality of CMN web initiatives in consultation with the web team, museum staff and outside consultants.➢ Coordinate the work of the Web Production Assistant and manage outside contractors as needed.➢ Oversee the management and coordinate the web teams digital assets.➢ Research, monitor and make recommendations about the use and adoption/implementation of web and new media applications and technologies.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Web Production ConsultantCanadian Museum of Nature2010-2011 (1 year Term Contract)➢ Maintain and update CMN website and 3rd party sites, as well as, blogs and social media (Wordpress Facebook, Twitter and Flickr)➢ Analyze user trends and demographics using Google Analytics and other analytical tools➢ Digital Asset Management: organizing of web teams digital assets, such as, documenting, filing, storing, and adding metadata to images.

Ottawa

➢ Subject Matter Expert for new three-tier technical support team in India by providing expertise on customer management, processes & procedures, desktop product support and systems setup, including test lab software and equipment.➢ Develop and maintain creative team's work schedule to provide 13 hour coverage of 25 software products.➢ Successfully and efficiently coordinate team in delivering pre-release knowledge documents ahead of scheduled deadline.➢ Prioritize, manage and resolve important enterprise and executive escalations including hosting of customer production critical environments and various services.➢ Contribute to the development of processes and procedures for both Adobe India and Adobe Canada’s Creative Teams.➢ Create informative and interactive status report templates.➢ Manage issues with the desktop creative software through assigning tests and reports using reporting management software.➢ Advise and edit technical product training materials for sales and support engineers and other subject matter experts.➢ Consistently manage all support requests to a timely and successful completion.➢ Provide technical support for new product development.➢ Manage and administer Photoshop.com and Photoshop Mobile forums.

Ottawa, Canada Area

Canadian Housing and Renewal Association➢ Coordinate the implementation and set-up of an iMIS membership database system➢ Set-up the iMIS e-Series on CHRA’s website for online enrollment and processing➢ Merge and update membership information to new database➢ Train staff and members on use of new online membership database➢ Create membership, financial and status reports➢ Create PDF manual of online database system and daily operating proceduresThe Courage Institute➢ Provide training for entire staff from the US, Canada and Israel on computer management➢ Research and provide software and hardware solutions➢ Resolve system issues➢ Configure backup system

Ottawa, Canada Area

➢ Responsible for administration of the company and project management➢ Developed professional business plan and secured finances and corporate investors➢ Managed and coordinated the development of new 3D technologies➢ Assembled and managed production team comprised of software designers, developers and graphic designers➢ Managed all stages of development of the company’s commercial website with programmers, designers, web developers and service providers (Winner of Golden Web Award 2002-2003 by the International Association of Web Masters and Designers)➢ Successfully sold after seven years of operationSelect Projects:➢ Federal Government “Bon Voyage” and FCM publications; technical and design consultation➢ The Mohawk Trading Companies; website and promotional materials➢ River Echo Language School; office network set-up and ad campaign➢ The Courage Institute; research solutions, troubleshoot system problems and configure backup system➢ Ad design, layout and proof reading for Capital Style Magazine➢ Ad design and layout for Ronald S. Hill Developments➢ Website layout for Design Matters (www.DesignMatters.ca)➢ Website design and layout for Michael Coyle LLB (www.MichaelCoyle.com)➢ Design promotional material and logos for The Mohawk Trading Companies➢ Numerous design projects for public and private organizations

Engineering

Activities and Societies: Phi Delta Theta, Photography

School

Activities and Societies: Orienteering, X Country Skiing, Judo