● Solid experience in the Information Technology and Infrastructure areas, in Global and National companies, in the Telecom, software and services fields.● Leading infrastructure and financial projects, with strong skills in people and supplier management. Expertise in IT budget planning and crisis management, always focusing on results and continuous improvements.● Planned and enhanced IT technical education, acting strongly as a strategy director, administrating Data Center, acting in projects and changes following the ITIL methodology, delivering IT System solutions.● Participated in a pursuit for technical innovations that attend the Business Processes, customer relationship and acting effectively in global connectivity projects, influencing transformation and organizational processes, restructuring services, improving service handling time and reducing operational costs.● Responsible for planning, guiding and accompanying multifunctional teams, developing improved processes to coordinate the quality level, productivity enhancement, being assertive in the service delivery, optimizing results and constantly improving services, contributing to the achievement of financial goals and increasing revenue.● Formulation and management of Indicators and metrics, responsible to monitor and measure results, generate reports, KPI’s, proposing preventive actions and corrections when necessary.● Firewall administration, data and voice network, Process Management and Information Security.● Graduated in Business Administration and specialized in Information Technology. Advanced Englishlevel.