André Lopes
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André Lopes Email & Phone Number

Head of Credit Collections - Analytics and Business strategy na Santander Portugal at Santander Portugal
Location: Lisboa, Lisbon, Portugal 6 work roles 3 schools
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Head of Credit Collections - Analytics and Business strategy na Santander Portugal
Location
Lisboa, Lisbon, Portugal
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Who is André Lopes? Overview

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André Lopes is listed as Head of Credit Collections - Analytics and Business strategy na Santander Portugal at Santander Portugal, a with 2052 employees, based in Lisboa, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for André Lopes.

André Lopes previously worked as Head of Credit Collections - Analytics and Business strategy at Santander Portugal and Credit Risk Portfolio Manager - Retail Portfolios at Banco Santander Totta. André Lopes holds Formação Bancária from Ifb - Instituto De Formação Bancária.

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Santander Portugal

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About André Lopes

Professional with 15 years experience in the financial sector (banking), shared mainly between:-> Credit Collections and Recovery: process transformation (automation and digitalization), redefining the customer journey contact and approach strategies, redefining NPL management based on the new definition of Default;-> Risk Management areas: Risk Portfolio Manager for Retail costumers, Credit Risk crosswise, Capital Risk as 2nd line of defense, Model Risk in term of compliance;-> Basel II Capital area: Capital calculation, management and regulatory report (Basel II / CRD IV);Languages: - Portuguese and French (native); - English and Spanish (working professional);

Listed skills include Financial Risk Management, It Risk Management, Basel Ii, Basel Iii, and 19 others.

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André Lopes's current company

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Santander Portugal
Santander Portugal
Head of Credit Collections - Analytics and Business strategy na Santander Portugal
lisbon, lisbon, portugal
Website
Employees
2052
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6 roles

André Lopes work experience

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Head Of Credit Collections - Analytics And Business Strategy

Current

Lisboa, Portugal

Working in the debt collection and recovery management area, co-leading an agile and multidisciplinary team of professionals, reporting directly to CRO and periodically to the Executive Management Board, with the following main goals: • Business support to archive the technical developments and management of new processes to deal with the attribution of public and private moratoriums to the customers (individuals, families and companies) that needed help in the last pandemic COVID crisis, minimizing the medium- and long-term economic impacts for the bank, in a period of extreme pressure and very short deadlines;• redefine the bank strategy in terms of debt collections and NPL – Non Performing Loans management, to better accommodate and minimize the impact of the new ECB regulation: new definition of default, new guidelines on credit admission and monitoring, IFRS9 – Stagging & Capital provisions, management of NPL Portfolios and REOs - aging, etc.;• improvement of processes and tools used in the debt collections activities privileging the Digital vs Human approach and Collecting vs Restructuring the debt, moving to omnichannel and customer centric processes to manage the contactability with debtors or restructuration of the debt;• build an internal analytics team to measure and monitor the collecting and restructuring activities and define the key indicators to serve all the monitoring e reporting needs; • build tools and strategies that brings a forward looking view, anticipating the next financial scenarios (real and stressed) so that we can be able to respond adequately to the future needs, financial but also in terms of the different teams sizing, capacity and focus;

Jan 2021 - Present

Credit Risk Portfolio Manager - Retail Portfolios

Lisboa E Região, Portugal

Leading the team to focus in managing the entire range of retail credit exposures (loan book) and their effect on the balance sheet in terms of stock management and new loan origination, ensuring compliance with risk limits and risk-appetite yearly approved in the Executive Board Committee. CRPM functions requires also a superior market perspective and the capability to identify business opportunities, helping the business teams to define new products and campaigns that best meets the needs of the customers.• identify, recommend and implement strategies to best reduce the risk of loss by the deterioration of the customers financial capacities;• identify emerging risks, closely monitor local markets as well as industry developments, and recommend and implement risk strategies to ensure adequate portfolios performances;• leading data analytics resources to provide periodically credit risk reporting over the health and composition of the retail portfolios to the executive management and the board;• principal support to the model owners of the principal credit admission and behavioral models that support all the admission of new risk and monitoring activities for the retail portfolios;• responsible for developing and maintaining most of the credit and recovery policies and procedures for the retail portfolios;• communicate, guide and support senior business leaders, ensuring business alignment with risk strategies and proactively addressing emerging risks;• ensure compliance with regulatory requirements and engage with regulatory bodies and authorities are required;• be an integral part of the definition and development of new credit products, providing a specialized view of market risks and appetite; #Credit #Credit Policies #Mortgage #ConsumerLoans #CreditCards #StandardizedPortfolios #model #AdmissionBehaviorModels

Jan 2019 - Jan 2021

Head Of Capital And Model Risk Management

Lisboa E Região, Portugal

Adding to the previous functions as head of MRM, the leadership of a separate team with the second line of defense role, implementing and managing a control framework for Capital figures and regulatory reports and exercises such as: • COREP – Common Reporting Framework (quarterly) and Capital adequacy figures;• Capital figures calculation (monthly) – RWA (risk weighted assets) and EL (expected loss);• IFRS9 Provisions calculation and adequacy (monthly report);• Annual Strategic Plans and budgeting exercises (Capital and Provisions allocation);• ICAAP and EBA StressTest exercises (Capital and Provisions allocation);

Jan 2018 - Dec 2018

Head Of Model Risk Managment

Lisbon Area, Portugal

Model risk management (MRM) refers to the overseeing of risks defined by potential adverse consequences from decisions based on incorrect or misused models. My role was build and lead a team to explore a new type of risk that the financial regulators had just identified and without any knowledge or experience, gradually raise the entire MRM framework.• conduct an initial assessment with all the different areas in the institution that had potential to use models, designing a comprehensive inventory of models in use throughout all the institution;• design the framework that will support all the MRM activities, since the governance rules and levels for new models approval until the tools to store all the information and manage the framework through the different life cycle phases of the models; • support and drive the team to implement the activities defined in model risk management framework and work with the Legal and Compliance teams to ensure that the MRM framework continues to comply with regulatory requirements;• be the bridge that connects the model development teams, the model owners and the model validation teams through all the lifecycle to ensure their alignment with the requirements defined in the MRM framework and also by the regulators in regard to regulation on models;

Jan 2016 - Dec 2018

Capital Adequacy (Basel Ii) / Credit Risk Analyst (Consultant / Senior Consultant)

Lisbon Area, Portugal

Business and Data Analyst in the first 18 month and after that assuming the leadership of the external team of consultants in the Capital Adequacy area, with functions such as:• supporting the institution to comply with and apply the Basel II standards (international Capital Requirements framework) to all its credit portfolios, helping them in the data preparation (Data/Business Analytics), official application processes to the regulators, internal governance definition and fulfillment, monthly RWA and EL calculation, regulatory reports (COREP, EBA exercises, ECB exercises) and ad-hoc reports and analysis requested by the executive management body or committees; • contributing to the annual budgeting and stress test exercises contributing with a forward looking view for the Capital and Provisions principal figures;• developing a comprehensive controls framework applied to the key capital outputs from the calculation-tool and building internal processes to monitor and report the evolution the key indicators;

Jan 2009 - Dec 2015

Consultor Funcional

Lisbon Area, Portugal

Áreas de negócio:- Função Pública- Industria e Utilities- Banca (Área Risco Financeiro/Comercial)Skills:- Gestão de projecto/cliente (PMO);- Experiente em Risco de Crédito (CRD, CRM, Parâmetros de risco, Reporting reguladores & Compliance, ... );- Basileia II / III / CRD IV;- SAS Enterprise Guide e Base;- Experiente com ferramentas Office;- CRM (Epiphany Sales e Analytics INFOR);- Programação Java;- Bases de Dados (SQL e PL/SQL);

Mar 2008 - Jul 2014
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Colleagues at Santander Portugal

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3 education records

André Lopes education

Formação Bancária

Ifb - Instituto De Formação Bancária

- Produtos bancários e financeiros - Crédito Bancário - Operações Bancárias Internacionais - Risco de Crédito e Operacional em Basileia II

Education record

Ingles B1 - Iscte 12
FAQ

Frequently asked questions about André Lopes

Quick answers generated from the profile data available on this page.

What company does André Lopes work for?

André Lopes works for Santander Portugal.

What is André Lopes's role at Santander Portugal?

André Lopes is listed as Head of Credit Collections - Analytics and Business strategy na Santander Portugal at Santander Portugal.

Where is André Lopes based?

André Lopes is based in Lisboa, Lisbon, Portugal while working with Santander Portugal.

What companies has André Lopes worked for?

André Lopes has worked for Santander Portugal, Banco Santander Totta, and Everis.

Who are André Lopes's colleagues at Santander Portugal?

André Lopes's colleagues at Santander Portugal include Bernardo Sales, Carla Neves, Mariana Romero, Carlos Fonseca, and Sandra Costeira, Cfa.

How can I contact André Lopes?

You can use AeroLeads to view verified contact signals for André Lopes at Santander Portugal, including work email, phone, and LinkedIn data when available.

What schools did André Lopes attend?

André Lopes holds Formação Bancária from Ifb - Instituto De Formação Bancária.

What skills is André Lopes known for?

André Lopes is listed with skills including Financial Risk Management, It Risk Management, Basel Ii, Basel Iii, Risk Assessment, Credit Risk, Sas, and Microsoft Office.

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