Andre Neuland Email & Phone Number

Washington D.C. Metro Area

-Led 2 Sailors in resolving unit pay issues, tracking medical readiness, and other administrative requirements to ensure 100% unit mission readiness. -Trains for emergency management response to natural and man-made disasters on Navy installations across the country.

Baltimore, Maryland Area

-Led a team of 4 repair and phone support technicians in the troubleshooting, maintenance, and repair of medical devices used in over 3,500 homes and 2,500 clinics worldwide.-Designed the company's first preventive maintenance service agreement program for organizational adoption.-Managed a repair parts inventory worth $75k comprised of 400 SKUs. Took into account product lead times and order-up-to-levels.-Tracked repair trends to identify root causes and identified corrective and… Show more -Led a team of 4 repair and phone support technicians in the troubleshooting, maintenance, and repair of medical devices used in over 3,500 homes and 2,500 clinics worldwide.-Designed the company's first preventive maintenance service agreement program for organizational adoption.-Managed a repair parts inventory worth $75k comprised of 400 SKUs. Took into account product lead times and order-up-to-levels.-Tracked repair trends to identify root causes and identified corrective and preventive actions. Presented findings in interdepartmental meetings.-Participated in process improvement initiatives, leading to faster responses to customers' trouble tickets and repairs.-Authored and edited standard operating procedure documentation for use by internal/external customers and international distributors.-Settled customer disputes and managed the creation of quotes and invoices. Show less

Baltimore, Maryland Area

-Led 11 heating, ventilation, and air conditioning (HVAC) technicians in the maintenance of commercial equipment as the sole Baltimore, MD area supervisor. -Ensured timely completion of projects at expected job margins and maintained relationships with over 50 contract customers. -Conducted monthly job site safety inspections, approved weekly payroll, conducted employee evaluations, directed billing, settled customer disputes, and coordinated service calls. -Utilized Salesforce… Show more -Led 11 heating, ventilation, and air conditioning (HVAC) technicians in the maintenance of commercial equipment as the sole Baltimore, MD area supervisor. -Ensured timely completion of projects at expected job margins and maintained relationships with over 50 contract customers. -Conducted monthly job site safety inspections, approved weekly payroll, conducted employee evaluations, directed billing, settled customer disputes, and coordinated service calls. -Utilized Salesforce for quoting, customer contact data, and project/service contract management. -Led the Baltimore office in the inclusion of the ServiceMax platform as an entirely new way of dispatching technicians, entering labor technician labor hours, and tracking service history of HVAC equipment. Show less

Virginia Beach, Va

-Coordinated and led the first sustained Civil Affairs mission in El Salvador - this established strategic relationships with high ranking foreign military officials that paved the way for future international cooperation with the country.-Executed a $10,000 medical project in conjunction with the El Salvadoran military, municipal leaders, and Ministry of Health resulting in over 700 El Salvadorans receiving free medical services.-Managed all administrative tasks and logistics for a six… Show more -Coordinated and led the first sustained Civil Affairs mission in El Salvador - this established strategic relationships with high ranking foreign military officials that paved the way for future international cooperation with the country.-Executed a $10,000 medical project in conjunction with the El Salvadoran military, municipal leaders, and Ministry of Health resulting in over 700 El Salvadorans receiving free medical services.-Managed all administrative tasks and logistics for a six month deployment to Central America.-Led a five-person team through a six-month training cycle, culminating in a successful final evaluation with zero failures and zero delays in deployment.-Analyzed the cultural, political, military, and economic factors of El Salvador to align my team’s goals and plans with the US Embassy and Operational Commander’s goals.-Coordinated over 100 meetings between the US Embassy, El Salvadoran Government, and Non-Governmental Organizations concerning schedules, negotiations, strategy, and goals. Increased the civil affairs capability of the country’s forces and the interoperability of these organizations. Show less

Norfolk, Va

-Managed a 30-person division through two multi-million dollar maintenance periods and one deployment – Supervised day to day operations within the ship’s propulsion plant, including planned upgrades and maintenance of the ship’s boilers.-Led the division through an intensive material inspection that is conducted every 5 years. Tracked repair status for major work, resulting in the entire ship being able to meet all tasking and safely execute all exercises.-As departmental training… Show more -Managed a 30-person division through two multi-million dollar maintenance periods and one deployment – Supervised day to day operations within the ship’s propulsion plant, including planned upgrades and maintenance of the ship’s boilers.-Led the division through an intensive material inspection that is conducted every 5 years. Tracked repair status for major work, resulting in the entire ship being able to meet all tasking and safely execute all exercises.-As departmental training program manager, implemented steps that improved tracking and scheduling of critical training programs for 130 officer and enlisted personnel, leading to a successful department-wide inspection and the ability to deploy on time with zero remedial inspections.-Ran over 100 engineering drill sets as part of the departmental engineering training team, preparing ship bridge watchstanders for their actions during engineering casualties - this kept the departmental rating of “effective” in all graded engineering areas. Show less

Norfolk, Va

-Led a 20-person division with wide-ranging responsibilities supporting the entire ship - leadership efforts led the division’s reputation of dependability and versatility with zero safety discrepancies.-Supervised the maintenance and operation of the ship’s air conditioning and refrigeration units, elevators, anchor windlasses, small boats, steering system, and other hydraulic equipment during multiple intensive maintenance periods, resulting in selection for a unit efficiency award, out… Show more -Led a 20-person division with wide-ranging responsibilities supporting the entire ship - leadership efforts led the division’s reputation of dependability and versatility with zero safety discrepancies.-Supervised the maintenance and operation of the ship’s air conditioning and refrigeration units, elevators, anchor windlasses, small boats, steering system, and other hydraulic equipment during multiple intensive maintenance periods, resulting in selection for a unit efficiency award, out of 6 potential recipients. -Overhauled divisional training programs. Efforts resulted in a more efficient and effective team with increases in manpower retention, work qualifications, and a Sailor from the division receiving an Employee of the Year award- selected from over 200 personnel. Show less