Andre Radovanski Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Atlanta, Georgia, United States

o Provided 24/7 support to Java based applications owned by the financial data team such as ACH which is the Automated Clearing House for transfers of funds between accounts. o Used Jira and ServiceNow to handle tickets for issues, improvements, and new report requests.o Created reports using Pentaho and Oracle SQL developer.o Remediated vulnerabilities for regular audits. Was able to greatly reduce the number of overall vulnerabilities, remediating completely all the critical and high priority ones.o Performed upgrades and updates to the systems and applications. Responsible for upgrading all the servers into Windows 2022.o Entrusted to handle very sensitive and confidential information

Columbia, Maryland

o Provided Tier 3 support by troubleshooting issues, recommending enhancements, and performing upgrades to internal and external users to the company owned application, WITS, which is used as a chart to keep track of patients’ behavior healthcare problems.o Decreased the turn around time in data corrections using SQL Server to 50% of the SLA expected by the clients.o Managed each state’s compliance to the various grants that were provided by the federal government and sent the clients monthly reports on their statuses which improved the clients’ data and reduced the number of errored records.o Work with stakeholders of state’s Mental Health and Substance Use healthcare divisions to keep them updated on the statuses of their requests. Was solely responsible for tracking a few clients’ accounts and delivering data and trend reports.o Use ticketing tools to keep track of the issues and to keep up with SLAs. Managed to keep an on-time SLA rate of 98%.o Work closely with the development and QA teams on solving issues and implementing changes and updates. Responsible for training new team members.

Greater Atlanta Area

- Provided 24/7 support to internal and external users of company-owned Java applications, such as ICELink, which allows clearing participants to track trade statuses and view reports, and PACE, to track the risk calculations for stocks. - Analyzed data to troubleshoot trade failures and connection issues using SQL and/or program/dump. - Used monitoring tools to manage processes and networks while trade windows were open and after close to prevent and fix errors, - Analyzed data and worked across teams, such as Engineering, to produce monthly reports to management and other stakeholders about ongoing issues, incidents and system upgrades, and produced an analytical framework for future-project data-driven decision-making. - Authored instructional manuals for Systems Operations Team to manage the smooth implementation of a credit event on the Exchange(s). - Implemented credit events on the exchange, such as managing the bankruptcy and removal of Pacific Gas and Electric, Sears, etc. o Managed the processes that create and send daily reports that are vital for stakeholder companies to track all aspects of stock-trading, including the Clearing Eligible Instrument List, the Final End of Day Price, ECS Banking end-of-day reports. - Worked with stakeholders and exchange members (BoA, Citibank, etc.) to communicate findings and provide actionable insights on a regular basis about system maintenance, changes, events, and address concerns. - Entrusted to maintain highly sensitive financial trading information.

Curitiba - Pr, Brazil

- Maintained and supported IBM DB2 Mainframe tool and supporting tools- Managed and resolved issues, communicating with developers and users keeping them updated with status of their requests, initiating and performing changes on production systems and proactively escalating any issues for resolution within the established timeframe.- Solved problems and incidents performing database tuning and performance monitoring including indexing, reorganizations and partitioning. Maintaining focus on software periodic updates - Utilized DB2 tools and utilities for database backup, recovery, reorganization, space monitoring, space calculations and integrity for new and existing databases. Monitored performance and recommended application changes where necessary to improve the DBMS environment.

Curitiba-Pr, Brazil

- Performed analysis, design and construction of IBM DB2 database structures based on business requirements submitted by applications teams. - Created, implemented and maintained all database objects: tables, indexes, views, sequences. - Developed Sharepoint pages and excel spreadsheets for effective tracking and project management. - Collaborated with multinational teams in India, Hong Kong, London and Mexico on various projects and technical database issues.