Andres Duque Email & Phone Number

Miami-Fort Lauderdale Area

• Leading the development of a new business services cost analysis, resource planning. • Generating cost structures and baseline service rates analyses and reports for managed services• Optimizing accounting, payroll, reporting, and operating procedures to promote the firm’s business continuity and resiliency Program

Miami-Dade County, Florida, United States

• Directed finance and accounting operations for the Miami, Puerto Rico, and Cayman Islands offices• Audited and reclassified current accounting records, adjusting general journal entries, and chart of accounts to comply with GAAP• Established program to reduce accounts receivable by 80% in a period of six months• Directed monthly Payroll functions, including 1099s, W-2s, PR taxes, e-verify, state and federal regulations and documentation to achieve overpayment reductions by 45%• Generated and presented year-end financial statements to company stakeholders• Audited commissions payments, reducing errors and overpayments by 20%• Negotiated new contracts and renewals to increase the firm’s client base• Launched new business development procedures and training programs to improve market position and increase revenue• Designed, implemented, and supervised company’s accounting month-closing procedures, decreasing process times by half• Supervised procurement and supply chain operations to optimize shipping times and reduce delays and errors by 38%

Miami, Florida, United States

• Negotiated and approved contracts, set rates, fees, and prices for products and services• Supervised and oversaw employees, ensuring they met their goals by creating relevant and measurable KPIs and achieving a 30% improvement in 10 months; determined salaries, wages, and benefits to improve morale and reduce turnover by 35%• Audited processes to reduce workloads and paperwork, increasing document availability and retention by 80%• Designed and implemented the IT strategy to modernize the infrastructure and migrate business systems to the cloud• Managed Office 365 services and leveraged knowledge on Dynamics CRM to improve service availability by 50%• Approved all monthly accounts payable and payroll to ensure accuracy, timeliness, and cash management

Miami/Fort Lauderdale Area

• Managed A/P, A/R, petty cash fund, bookkeeping, and payroll using QuickBooks and ADP• Generated standard financial reports (Balance Sheet, P/L) and performed bank reconciliations and general journal entries, filed sales and use taxes, filed state UCT-6 and federal forms 940 and 941; expedited monthly closing procedures by approximately 20%• Created and executed operating budgets and cost controls to reduce operating expenses by 15%• Advised C-Suite personnel on financial investments and banking strategies• Directed and supported IT staff on day-to-day operations; as a result, system uptime increased by 55% and service desk calls were reduced by almost half• Oversaw IT infrastructure with Windows Server(s), Win 7, 8 and 10, Active Directory, Group Policy, LAN/WAN, structured cabling, SQL Exchange, Backup and NAS, domain registry, and hosting• Interviewed, hired, and terminated employees; performed routine control of employee files, Forms I-9, W-2, and 1099s

Bogota,D.C., Capital District, Colombia

• Managed nationwide logistics for Northern Territory customer import and exports from two main seaports and multiple production plants, shipping over 5,000 tons of cargo per week• Negotiated rates, terms, and subscribed contracts for products, services, and labor with suppliers, improving company cash flow by 15 to 30 days• Directed the analysis and re-engineering of multiple management processes and company-wide QHSE practices through the implementation of Quality Management Systems strategies (ISO 9001, CTPAT, OSHAS) and followed up with respective audits• Interviewed, hired, terminated, and managed a group of over 70 employees and instituted the practice of providing weekly reports to the C-Suite

Professional Certificate In Digital Marketing, Marketing/Marketing Management, General

Master Of Science (Ms), Telecommunications Management

Mba, E-Commerce/Electronic Commerce

Bba, Computer Information Systems