Responsable of the creation and implementation of detailed sales plans to meet goals and quotas by developing and executing the market expansion strategy for countries of the Andean Region. Directly responsable for the sales quota of the year by activating new clients on Gupshup solutions as well as developing the installed base clients of Gupshup therefore increasing Revenue and Gross Profit. In charge also of the business monitoring, definition of offers to cover the market; planning and… Show more Responsable of the creation and implementation of detailed sales plans to meet goals and quotas by developing and executing the market expansion strategy for countries of the Andean Region. Directly responsable for the sales quota of the year by activating new clients on Gupshup solutions as well as developing the installed base clients of Gupshup therefore increasing Revenue and Gross Profit. In charge also of the business monitoring, definition of offers to cover the market; planning and coordination of marketing initiatives and events. Show less

As Business Development Manager, I am an individual contributor in the LATAM structure with a strategic focus to develop, build, manage, close and implement complex and high-value growth opportunities within a regional and global base of Ideal Customer profile ( Financial Institutions, FinTechs, Cash Networks, Insurance & Assistances, BPOs & Contact Centers ) that could use Minka SaaS and Real Time Payment products that could be enabled for optimizing a bringing efficiencies to client’s… Show more As Business Development Manager, I am an individual contributor in the LATAM structure with a strategic focus to develop, build, manage, close and implement complex and high-value growth opportunities within a regional and global base of Ideal Customer profile ( Financial Institutions, FinTechs, Cash Networks, Insurance & Assistances, BPOs & Contact Centers ) that could use Minka SaaS and Real Time Payment products that could be enabled for optimizing a bringing efficiencies to client’s operations • Strategist and commercial leader for the development of the financial sector in North LATAM region.• Strategic planning in the generation and closing of Enterprise Accounts ( Banks, Clearing Houses, FinTechs, Insurance & Assistance Companies) with C Level focus relationships.• Project management and leadership on identified client priorities (Identification of project scope, goals and KPIs setup; leadership, organization and results delivery on the milestones and project phases in line with defined deadlines). Show less

Implement cross sales and upselling strategy to deliver sales retention and customer satisfaction in Andean and Central American markets. Uncover new business opportunities in various industries and strengthen relationships with key corporate clients such as Banks, BPOs, Ecommerce & Retail and Application Platforms, whilst proactively managing and growing customer relationships. Outline team KPIs, implement periodic plans, and inform sales team of new products and processes. Oversee team… Show more Implement cross sales and upselling strategy to deliver sales retention and customer satisfaction in Andean and Central American markets. Uncover new business opportunities in various industries and strengthen relationships with key corporate clients such as Banks, BPOs, Ecommerce & Retail and Application Platforms, whilst proactively managing and growing customer relationships. Outline team KPIs, implement periodic plans, and inform sales team of new products and processes. Oversee team activities in Salesforce, draft reports for senior management, and ensure optimal client satisfaction. Induct new employees and update knowledge of existing employees in line with OKRs.- Enhanced client GP by 150%.- Awarded Top Performer 2019- Exceeded revenue targets by 200%- Increased monthly operational revenue up to to €1.5M Show less

- Managed more than 50 Global, Regional and local clients from several industries like Applications Platforms, Banking & Finance, Contact Centres. - Increased continuosly Gross Profit in more than 150% from 2017, 2018 and 2019. - Built strong relationships with Key clients of the North LatAm territory ( Colombia, Ecuador, Central America) conducting renewals and developing new business opportunities by cross selling & up-selling strategies and activites. - Implemented demand… Show more - Managed more than 50 Global, Regional and local clients from several industries like Applications Platforms, Banking & Finance, Contact Centres. - Increased continuosly Gross Profit in more than 150% from 2017, 2018 and 2019. - Built strong relationships with Key clients of the North LatAm territory ( Colombia, Ecuador, Central America) conducting renewals and developing new business opportunities by cross selling & up-selling strategies and activites. - Implemented demand generation strategies and activities to attain GP, Revenue, Cross Selling & Retention objectives related to the discovery of the new business opportunities on the existing clients- Provide accurate and timely sales Forecast for the assigned territory- Deliver detailed Weekly Reports of the CSM sales activities and forecasting ( New Leads, new business Opps, % of Attainment GP & revenue )- Ensure positive customer experience by proactively managing customer relationships. - Oversee sales forecast in Salesforce, consequently draft reports for the Senior Management- Devised strategies to conduct clients growth and retention - Delivered presentations to prospective clients on various mediums, sustained client relationships, and implemented cross sales up-selling plans. - Created new business partnerships in Colombia, Ecuador and Central AmericaKey Accomplishments:- FYs 2017, 2018 rewarded as Top Performer in regards of overachieving GP & Revenue Quotas, retention and Cross Selling indicators- Built cross-selling strategies for Large Business clients, including (Banks, Retailers, Online Businesses, Software Developers, BPOs and Contact Centers)- Expertise on executing the onboarding, adoption, expansion, and renewal on each account portfolio.- Communicated value delivered to customers on a periodic cadence by using QBRs methodology Show less

- Responsible for complete coverage of an assigned territory (Colombia, Central America, Ecuador) for Infobip product portfolio- Developed new businesses with client by prospecting and closing deals for the company on the assigned territory. - Actively searching and identifying new business opportunities across the territory. Operated as the lead point of contact for any and all matters specific to our customers, building and maintaining strong, long-lasting customer relationships… Show more - Responsible for complete coverage of an assigned territory (Colombia, Central America, Ecuador) for Infobip product portfolio- Developed new businesses with client by prospecting and closing deals for the company on the assigned territory. - Actively searching and identifying new business opportunities across the territory. Operated as the lead point of contact for any and all matters specific to our customers, building and maintaining strong, long-lasting customer relationships. - Developed new strategies to grow business.- Communicate clearly the progress of monthly/quarterly initiatives to management and directives through an effective forecasting methodology. - Prospecting new business opportunities and generating a qualified pipeline - Presenting Infobip solutions to a number of potential customers via Conferences, Webinars, online - demonstrations, phone conferences, and also meeting directly with clients.- Closely working with business partners and distributors in order to present Infobip solutions and therefore reach Sales objectives.- Developing new Business Partnerships as well as farming the existing ones to increase GP & Revenue targets ACHIEVEMENTS:- Developed and closed businesses with the largest Retailers, Online Enterprises, Banks, Financial Companies in the Andean and Central America Region.- FY's 2015 Top performer Award as Sales Manager in LATAM won regarding my Sales results- Maximized GP & Revenue quotas in more than 150% - Closed the biggest retailers & E-commerce , Contact Centres and Logistics companies in Colombia Show less

As the Office Manager for the new Drum Cussac office in Bogotá, Colombia, I was tasked with the exciting challenge of helping the Country Manager on establishing a direct presence for the company in the Andean Region- which included Colombia, Central America and the Caribbean. I managed sales, marketing, and operational efforts for the region which included the development, coaching, and mentoring of the new team, overseeing our regional marketing efforts, and managing day-to-day operations of… Show more As the Office Manager for the new Drum Cussac office in Bogotá, Colombia, I was tasked with the exciting challenge of helping the Country Manager on establishing a direct presence for the company in the Andean Region- which included Colombia, Central America and the Caribbean. I managed sales, marketing, and operational efforts for the region which included the development, coaching, and mentoring of the new team, overseeing our regional marketing efforts, and managing day-to-day operations of the new branch. I’ve supported the Country Manager on developing alliances with partners, government agencies and suppliers in the región. As result of those efforts we positioned Drum Cussac as one of the leading risk management consultancies and information travel and response provider. in the first year of operation we have surpassed the targets and achieved revenue. Show less

At the MINTIC I was in charge of giving administrative and strategical support to the International Business BureauSome of my responsabilities included:• Support the monitoring of international cooperation agreements in the field of information technology and communications.• Support in preparing meeting logistics and international themed organisms that develop in Colombia.• Monitoring the development of various treaties, agreements and memoranda of understanding… Show more At the MINTIC I was in charge of giving administrative and strategical support to the International Business BureauSome of my responsabilities included:• Support the monitoring of international cooperation agreements in the field of information technology and communications.• Support in preparing meeting logistics and international themed organisms that develop in Colombia.• Monitoring the development of various treaties, agreements and memoranda of understanding on information technology and communications has signed the Ministry of Information Technologies and Communications, including the preparation of the necessary supports for the legal incorporation national treaties or agreements that merit.• Support in the preparation of international delegations visited the Ministry of Information Technologies and Communications.• Support in the preparation of reports on Information Technology and Communication in the international arena should present the Ministry of Information Technologies and Communications. Show less